Remote Account Executive

Summary

Join NICE's team as a consultative Account Executive to grow our client base for proactive customer journeys. You will operate within our Sales team with responsibility for finding, developing and closing new business in our target sectors.

Requirements

• Proven service or project delivery experience in an IT or SaaS environment
• Strong partnerships through excellent client relationship management
• Proven experience designing digital customer journeys and improving digital processes
• Understanding consumer behavior and the importance of language and timing when devising a communication strategy
• Demonstrably strong commercial awareness including the creation of business cases
• Experience steering large and complex projects end-to-end
• Technical skills in data analysis
• Ability to create a product roadmap that will drive value for ContactEngine and your client/s
• Strong communication skills
• Able to manage multiple accounts and work streams concurrently and operate effectively under intense time and business pressure
• Detailed knowledge of large corporations operating practices and mechanisms
• You have a curious and questioning approach
• You are accountable and own what you do

Responsibilities

• Accountable for finding, targeting and qualifying new opportunities for ContactEngine in target sectors
• Lead the consultative sales process from start to finish, ultimately accountable for new business written with ContactEngine to quota
• Work with customer success to ensure the process design and implementation (pre-sales) aligns with the business process and KPIs to win the sale
• Build the relevant sales execution plan, complete all commercial, contractual and stakeholder activities
• Build and execute your own business plan to hit quota
• For existing clients assigned to you, create and execute an Account Plan that will deliver a roadmap of growth that is of benefit to clients
• Accountable for seeking and utilizing new channels and new communication methods