Remote Account Executive

Summary

Join Restaurant365 as an Account Executive, Strategic Customer Growth, and be responsible for upselling and cross-selling the R365 product suite to national brands and franchisees with 50+ total locations. As a key member of our team, you will manage entire customer sales cycles, generate new opportunities, and maintain accurate pipeline and forecast.

Requirements

• Bachelor’s degree preferred or an equivalent combination of education, training, and experience
• 2+ years of proven Account Management experience, preferably in restaurant technology, or ERP space
• Knowledge of restaurant operations and technology preferred
• Ability to analyze the needs of a client and provide strategic business solutions for successful outcomes
• Highly motivated and results-oriented
• Experience with Salesforce or similar customer relationship management (CRM) software
• Strong presentation skills
• Excellent and concise verbal, written and interpersonal communication skills

Responsibilities

• Manage entire customer sales cycle for existing customers, from discovery to close
• Generate and develop new customer opportunities to increase revenue
• Work with Sales Manager to maintain accurate pipeline and forecast
• Anticipate and discuss client needs and facilitate solutions
• Maintain knowledge of R365’s solution and any related products
• Network with existing customers and vendor partners to build and maintain long-lasting business relationships
• Continual industry research to identify trends in the marketplace
• Partner with Brand Account Executive and Customer Success team to maximize customer value
• Generating pipeline that leads to closed revenue and quota attainment
• Selling on value and return on investment vs. features & functions
• Uncovering pain points and business impact that maps back to our solutions
• Demonstrating adaptability and flexibility as part of an ever-growing team
• Ensure new Customers remain on track to “go live” in implementation, post-sale
• Work with Sales Engineers to perform complex demos, conduct requirements analysis & scoping
• Utilize a systematic approach and process on a new opportunity from start to finish in order to close business

Benefits

• Comprehensive medical benefits, 100% paid for employee
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives