Account Executive

Summary

Join Willow's expanding sales and business development team as a Sales Account Executive. This role focuses on identifying, targeting, and securing new enterprise customers in the aviation, healthcare, retail, or sports/entertainment industries. You will generate and qualify leads, deliver sales presentations, ensure customer success, and drive contract renewals. The ideal candidate possesses 5-10 years of enterprise SaaS sales experience, in-depth knowledge of Building Automation Systems, Building Information Models, and IoT solutions, and excellent communication and relationship-building skills. Willow offers flexible working arrangements (remote/hybrid) and parental leave. Additional benefits include opportunities for professional development through Willow Academy and employee discounts.

Requirements

• In-depth knowledge of Building Automation Systems, Building Information Models, and IoT solutions
• 5-10 years of experience in enterprise SaaS sales with a proven track record of managing and growing existing customer accounts
• Excellent verbal and written communication skills. Ability to present complex solutions clearly and persuasively
• Demonstrated ability to build and maintain strong customer relationships at the executive level
• Strong analytical and problem-solving skills. Ability to leverage data to drive decision-making and strategy
• Highly motivated, results-oriented, and able to work independently in a fast-paced environment

Responsibilities

• Identify, target, and secure new enterprise customers to drive revenue growth
• Generate and qualify new leads through various channels including partners, networking, and industry events
• Deliver sales presentations and product demonstrations to prospective customers, highlighting the value and benefits of our SaaS solution
• Ensure customers achieve their desired outcomes through the effective use of our SaaS solutions
• Drive contract renewals and identify opportunities for upselling and cross-selling
• Act as the primary point of contact for customer inquiries, issues, and feedback
• Ensure timely and effective resolution of customer concerns
• Develop and execute strategic account plans to maximize customer value and revenue
• Monitor customer usage and adoption of our SaaS solutions, providing guidance and support to optimize their experience
• Serve as a customer advocate within the company, collaborating with internal teams to ensure customer needs are met
• Work closely with marketing, product, and customer support teams to align on strategies and support customer success initiatives

Benefits

• True flexible working arrangements, remote and/or hybrid
• Parental leave
• Dedicate up to 3 days a year to causes they love
• Level up through our Willow Academy
• Cool discounts on shopping and services