Account Manager

Summary

Join Belkins Group, a leading SalesTech and MarTech company, as a B2B Account Manager! You will be the primary point of contact for clients in the US and Europe, managing contracts, delivering services, reporting progress, and handling invoices. This role involves developing and managing B2B outreach marketing campaigns and overseeing internal processes for seamless client delivery. You will work towards key performance metrics like client retention and satisfaction. The ideal candidate possesses 2+ years of B2B Account Management experience in foreign markets, strong cold outreach skills, and advanced English proficiency. Belkins offers competitive pay, remote-first flexibility, professional growth opportunities, well-being initiatives, and generous paid time off.

Requirements

• Have Advanced English (C1-C2) – You’ll be working with clients in the US & EU
• Bring 2+ years of B2B Account Management experience, with a focus on foreign markets
• Have hands-on experience with cold outreach (Email + LinkedIn)
• Know the USA market inside and out

Responsibilities

• Be the go-to person for our clients every day, helping them with things like starting contracts, delivering what’s promised, reporting on progress, and sorting out invoices
• Develop and manage B2B outreach marketing campaigns, content strategies, and SEO initiatives alongside SDRs, researchers, copywriters, designers, and SEO specialists
• Oversee internal processes to ensure seamless client delivery, including task creation, monitoring, QA, and reporting
• Work towards key performance metrics like Client Retention Rate, Churn Rate, Upsell/Cross-Sell Rate, and NPS/client happiness

Preferred Qualifications

• Have a background in digital marketing, email marketing, PR, content marketing, or B2B sales (a plus)
• Are a strong presenter, able to communicate complex ideas to corporate decision-makers
• Excel at building and maintaining long-term client relationships, including with enterprise-level accounts
• Have management experience (a bonus!)

Benefits

• Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise
• Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused
• Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp
• Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being
• Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs
• Global Sync: We align with U.S. holidays to keep our global teams in sync
• Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun