Account Manager

Summary

Join Discord's Gaming Advertising Solutions team as an Account Manager and play a key role in growing our relationships with game companies. You will manage and optimize advertising campaigns, build strong client relationships, and provide insightful reports. Leveraging your experience in advertising and the gaming industry, you'll ensure client success and achieve defined KPIs. This West Coast-based role offers a competitive salary, equity, and benefits, with no in-office requirement. You'll collaborate with various teams, including sales, product, marketing, and data science, to create win-win situations for Discord and its partners. Discord offers a unique opportunity to be part of a company shaping the future of gaming.

Requirements

• 5+ years experience as an Account Manager in media/advertising/ad tech space, preferably with a focus on the gaming industry
• Deep understanding of the Gaming landscape and digital media including formats & buying tactics
• Understanding of how the Gaming advertisers measure media across app and web and any relevant third party tools
• Fluency across full-funnel campaigns e.g. brand, mid and lower funnel
• Ability to build strong relationships with partners/clients and influence buying decisions
• Expertise in putting together client reporting such as wrap reports & QBRs
• Ability to tell a story with data through data trend analysis and presentations
• Strong technical understanding and ability to troubleshoot
• Willingness to travel for regional in-person client meetings

Responsibilities

• Drive overall client success and own responsibility for the performance of advertising campaigns
• Manage day-to-day communications around clients and their accounts both internally and externally
• Provide quantitative and qualitative reports to drive continuous improvement, optimization, and innovation for key accounts and earn repeat business
• Work with the Sales team and cross-functional colleagues including product, marketing, operations, and data science to ensure client success and achieve defined KPIs
• Execute on strategy that supports organizational goals, become an expert in Discord solutions and adapt recommendations to suit varying client needs that creates win-win situations for both Discord and its partners
• Build strong relationships with clients, understand their businesses and upsell based on campaign KPIs and performance

Preferred Qualifications

• Self service experience
• Deep knowledge and usage of Discord
• Team player with a sense of humor, humility and empathy

Benefits

• Equity
• Benefits