Account Manager

Summary

Join Hilti Fieldwire, Inc. as an Account Manager and manage key customer relationships. You will be responsible for contract renewals, revenue growth, conducting business reviews, and resolving customer issues. This role requires experience in inside and outside sales, project management, and strong communication skills. The ideal candidate will be a relationship builder, comfortable in a fast-paced environment, and metrics-driven. This remote US-based position offers a competitive salary and bonus potential. Fieldwire is a leading construction field management software company.

Requirements

• 2+ years of inside sales experience (quota-carrying and consistently exceeding targets)
• Experience managing projects with input from cross-functional teams
• A knack for working well with a wide range of people (external and internal); a natural relationship builder
• Ability to work in a fast-paced startup environment
• Metrics driven mindset
• Strong presentation skills with the ability to communicate technical product aspects to non-tech savvy and tech savvy customers
• Superior written and verbal skills
• Highly organized and methodical; process-oriented

Responsibilities

• Manage all contract renewals and lead negotiations with our customers
• Retain and increase revenue with a managed book of business
• Perform Business Reviews with strategic clients
• Solve complex customer needs by working with our Construction Success Team
• Expand the book of business by asking for referrals and uncovering new business opportunities

Preferred Qualifications

• 1+ year of outside sales experience
• Cold-calling experience
• B2B transactional experience
• SaaS environment experience
• Construction/real estate experience
• Experience with Salesforce.com

Benefits

• Salary range: $70,000-$80,000
• Variable bonus up to $30,000
• Remote work within the US