Guidewheel is hiring a
Account Manager

Summary

Join Guidewheel's mission to empower factories worldwide by reaching sustainable peak performance. As an Account Manager, you will exceed expansion quotas, develop long-term account strategies, and partner with cross-functional teams to ensure a seamless customer experience.

Requirements

• 7+ years of enterprise software sales, customer success, or account management experience, with proven success
• 5+ years of related work experience in B2B Account Manager or related cross-functional role with closing experience from opportunity identification to closed won
• 3+ years of experience managing renewal and growth revenue targets
• Effective communicator and collaborator — you have strong interpersonal skills and are an excellent team player
• Adaptability — you understand that change is constant, and you embrace it
• Agility and resilient — you move quickly and encourage continued improvement
• Strong work ethic, desire to learn, and a drive to excel
• Interest and curiosity around Manufacturing, Industrial, and/or Sustainability

Responsibilities

• Carry and exceed an expansion quota: negotiating expansions at our current and future customer base utilizing scaling pricing models
• Conduct Data-Driven Pipeline reviews of current expansion opportunities + strategic accounts
• Develop and execute long-term account strategies across our customers to grow Guidewheel’s footprint in conjunction with the Customer Experience team
• Partner with Technical Account Managers and Customer Success Managers: identify opportunities and risks in collaboration with CSMs, while providing commercial assistance for renewals as needed
• Develop a deep understanding of clients’ business objectives and proactively identify opportunities to maximize their success and usage of Guidewheel
• When an opportunity has been identified you will own the relationship with Director and Executive-level economic buyers by connecting their objectives with the value that Guidewheel provides to their teams
• Collaborate closely with cross-functional teams, including sales, product management, and customer support, to ensure a seamless customer experience and successful client outcomes
• Develop account plans and associated internal reporting requirements to demonstrate client relationship progression
• Help analyze and iterate: Provide critical product and process feedback to improve Guidewheel’s platform and sales organization constantly
• Contribute to the Account Manager Playbook to iterate and create the process for account growth
• Establish Account Management Strategy at Guidewheel as our first AM hire for a critical part of our business