Account Manager

Summary

Join KnowBe4 as an Account Manager and contribute to the success of the world's largest security awareness training and simulated phishing platform. You will be responsible for promoting and selling KnowBe4's products and services to existing enterprise-level clients, exceeding monthly sales quotas. This involves cross-selling, upselling, and expanding existing accounts. You will build strong customer relationships, articulate the value proposition of KnowBe4's products, and identify key decision-makers. The role requires collaboration with other teams and maintaining accurate sales records. KnowBe4 offers a fantastic benefits package including company-wide bonuses, referral bonuses, adoption assistance, tuition and certification reimbursements, and more.

Requirements

• 1-3 years experience selling experience to Enterprise-sized businesses
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision

Responsibilities

• Promote and sell KnowBe4’s range of products and services to meet and exceed Enterprise monthly cross sale and expansion sales targets
• Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts
• Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall
• Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities
• Follow up on existing customer marketing leads to generate revenue opportunities and pipeline
• Act strategically in offering multi-year deals and negotiating discounted pricing to increase ARR
• Maintain accurate and thorough records of daily sales statistics via Salesforce
• Collaborate with the assigned Account Executive, Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite
• Support in the renewal process where there is an opportunity to grow the account

Preferred Qualifications

• Bachelor Degree or higher education equivalent
• Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry
• Experience with Salesforce

Benefits

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses
• Relaxed dress code