Account Manager

Summary

Join LeanTaaS, a leading AI company transforming healthcare operations, as a dynamic Account Manager. Drive revenue growth by expanding existing client relationships, upselling products, managing renewals, and identifying new contracting opportunities. You will build strong client relationships, develop strategic account plans, and collaborate with cross-functional teams. This role requires a Bachelor's degree or equivalent experience, 5+ years in SaaS account management (healthcare preferred), and a proven track record of revenue generation. LeanTaaS offers a competitive compensation package, including base salary, bonus, stock options, comprehensive benefits, generous PTO, and various reimbursements for skill building, wellness, and education.

Requirements

• Bachelor's degree or equivalent years of related experience
• 5+ years of Account Management in a SaaS based product environment (within the Healthcare vertical preferred)
• Strong experience in identifying growth opportunities and expanding revenue through existing business
• Proven track record of achieving revenue targets and driving account growth
• Experience in cross-team collaboration
• Experience in product engagement and feature utilization with the ability to up-sell the product for the sustainable evolution of accounts
• Strong interpersonal and communication skills, with the ability to build rapport and influence stakeholders
• Strong administrative skills and sophistication to manage business processes in complex environments

Responsibilities

• Build and maintain strong relationships with key stakeholders in client organizations to understand their needs and identify opportunities for additional products and services
• Develop and implement strategies to drive revenue growth within assigned accounts through expansion and upsell initiatives
• Manage the renewal process for existing contracts, ensuring timely negotiations and contract execution to secure continued partnership
• Collaborate with cross-functional teams to develop account-specific plans that align with LeanTaaS’s business objectives and customer needs
• Conduct regular check-ins and business reviews with clients to discuss performance metrics, gather feedback, and explore opportunities for further engagement
• Stay informed about industry trends, competitive landscape, and customer needs to provide valuable insights and recommendations to both clients and internal teams
• Track and report on account performance, revenue metrics, and customer satisfaction levels to ensure alignment with company goals

Benefits

• Competitive compensation package that includes base salary, target bonus, and stock options
• 401(k) Match
• Comprehensive healthcare benefits
• Generous Paid Time Off and Parental Leave
• Monthly reimbursement for Skill Building
• Monthly reimbursement for Wellness, Transportation, and/or Home Office
• Education Reimbursement for select courses/programs