Tyk is hiring a
Account Manager in United Kingdom

Summary

The job is for an Account Manager in the EMEA region for Tyk's client base. The role involves managing client relationships, developing account plans, identifying growth opportunities, and collaborating with other teams. The company offers flexibility, remote work, and unlimited paid holidays.

Requirements

• Experience with a technical product set
• Willingness to learn and grow in the account management domain
• Interest in digital technologies, software development, and web technologies
• Strong communication skills and a desire to gather and understand business requirements

Responsibilities

• Scheduling and conducting meetings, client visits, and remote video calls to introduce Tyk to our customers
• Developing and implementing account plans aligned with the clients' goals and overall business strategy to identify growth and expansion opportunities
• Qualifying upselling/cross-selling opportunities by asking high-level technical and business-related questions, and prioritising opportunities effectively
• Manage the renewal process for existing accounts, ensuring a seamless and positive experience
• Identify cross-sell and upsell opportunities within existing accounts, working collaboratively with customers to expand their use of Tyk and increase revenue
• Maintaining an up-to-date sales pipeline in CRM, generating quotations and invoices as needed
• Collaborating with Solution Architects and product teams to review opportunities and resolve technical queries from initial onboarding to Go Live and beyond
• Working closely with the Marketing team to identify and plan campaigns relevant to the business

Benefits

• Ability to travel if needed and comply with the company’s travel policy, engaging with clients in-person to build relationships and awareness of Tyk within our accounts
• Everyone has unlimited paid holidays
• We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all
• Employee share scheme
• Generous maternity and paternity leave
• Volunteering Days
• Company retreats
• Employee Wellbeing platform