Account Manager

Summary

Join Uberall as an Account Manager and play a critical role in expanding partnerships with key enterprise customers across the DACH region. You will engage senior stakeholders, identify cross-selling opportunities, and strategically grow accounts into new geographies. This role involves working closely with clients to understand their business objectives and provide tailored solutions using the Uberall platform. You will manage sales pipelines, deliver business reviews, and collaborate with cross-functional teams. Uberall offers a competitive compensation and benefits package, including flexible work arrangements, a supportive culture, and professional development opportunities.

Requirements

• Proven experience in managing senior-level client relationships, ideally with enterprise customers in the SaaS industry
• Strong strategic mindset with the ability to engage and influence VP-level and C-suite stakeholders
• Demonstrated success in expanding partnerships through cross-selling and upselling initiatives
• Excellent communication, presentation, and negotiation skills, with the ability to clearly articulate complex ideas to both internal and external audiences
• Strong accountability with a track record of going above and beyond to achieve results
• Native German speaker & fluent in English

Responsibilities

• Engage with senior stakeholders: Build and maintain trusted relationships with senior decision-makers (C-level, VPs & Directors) to ensure alignment with business goals and drive account expansion strategies
• Strategic growth & cross-selling: Identify new opportunities for growth by understanding clients' broader business strategies, KPIs, and ROI goals. Leverage these insights to cross-sell Uberall's solutions and expand into new markets
• Deliver executive business reviews: Lead the creation and delivery of quarterly and annual business reviews with key accounts, demonstrating the impact of our partnership and highlighting additional opportunities to grow revenue
• Long-term partnership value: Develop a deep understanding of clients' businesses, challenges, and goals, while staying current on the location marketing technology landscape and competitive environment. Use this knowledge to drive long-term partnership value and position Uberall as a strategic partner
• Sales pipeline management & forecasting: Accurately manage your sales pipeline to ensure clear visibility of opportunities and deliver reliable revenue forecasts that contribute to the overall growth of the business
• Collaborate across teams: Work closely with Customer Success, Operations, and Product teams to ensure the highest level of service delivery and provide strategic input to help shape Uberall’s product roadmap, based on client needs and market demands

Preferred Qualifications

Other languages would be a bonus

Benefits

• A mission with meaning and purpose
• A truly human culture
• Flexibility to fit your lifestyle
• A piece of the pie Our pay & perks are competitive, and you better believe we review them on the regular to make sure they stay that way. We grow together, so of course all Uberallers are part of our long-term incentive program through VSOP/ESOP
• Emotional and intellectual connection Events and alignment sessions - YES and YES. With the team, cross-functions, regional, you name it - we love bringing people together. Uberallers share a LOT of hobbies. Whatever you’re into – reading books, baking, heavy metal, fostering kittens . . . you’ll find kindred spirits on our team
• Health and Wellness We prioritize your wellness with generous holiday time, paid parental and circumstantial leave, and individualized health and wellness opportunities depending on your location
• All-access pass Get immersed in Uberall from day one. Your onboarding is packed with a deep dive into our values, insights into all our departments, and a chance to ask the CEO anything. We come together monthly for our town hall and product showroom so you’re always in the know
• Everyday growth We support you on your non-stop learning journey. We offer development dialogues, live workshops on topics like resilience and feedback, and a Leadership Academy to make sure our leaders have all the tools to bring out the very best in teams. We also invest in your growth with a learning grant program reinforcing our commitment to fostering a culture of continuous learning
• Top-of-the-line tech MacBook Pro, magic mouse, 2nd screen . . . Need anything else? Let the People & Culture team know