Account Manager

Summary

Join Vibrent Health as an Account Manager and grow account revenue with existing clients in the pharmaceutical or ACO sectors of the research industry. You will create and manage strategic account plans, build a sales pipeline, and own client relationships to meet revenue targets. Success requires effectively communicating Vibrent Health's value proposition, identifying additional researcher needs, and understanding broader client programs. You'll need a proven track record of closing revenue opportunities with academic medical centers and strong analytical and critical thinking skills. Vibrent Health is a remote-first company, with priority given to candidates in specific metro areas. Travel is required for this role.

Requirements

• Bachelor’s degree or higher in health sciences, communications, or business; MPH preferred
• 3 years of experience in a revenue generating account management role with academic medical centers
• 5 years of experience in a customer-facing role
• Experience with health research methodologies, digital health technologies, and digital clinical trials
• Demonstrated success in expanding business with current academic medical center clients in a SaaS business model
• Strong “closer” with successful track record of coordinating a complex sales process from initial contact to signature, including the ability to negotiate through complex agreements
• Demonstrable critical thinking and analytical skills
• Highly skilled in Salesforce usage for pipeline management
• Ability to synthesize large amounts of disparate information, qualitative and quantitative, and distill them for different audience segments in clear and effective ways
• Strong interpersonal skills—you operate with high levels of humility, empathy, and integrity and are willing to put team above self, acting like a leader in all situations
• Strong bias to action with an ability to quickly prioritize
• Works well under deadlines and tight schedules and isn’t intimidated by dealing with large problem space
• Comfort level reporting to C-level leadership about account plans, forecasting, and pipeline growth

Responsibilities

• Develop a plan to build a sales pipeline for your named accounts and develop through all funnel stages to ensure quarterly and annual revenue targets are achieved
• Follow-up on existing leads and directly identify your own potential opportunities
• Meet or exceed your quota; you’ll be hungry to overachieve and be well compensated for doing so
• Understand and communicate the value of data in health research
• Focus on developing and progressing strategic accounts to meet or exceed quotas
• Effectively engage and collaborate with internal and client resources to achieve revenue goals
• Serve as a trusted advisor to existing clients —understand their needs and aid in building out their research study strategy and expand the use of Vibrent Health with other research programs
• Manage opportunities effectively through the various stages of the sale pipeline and communicate progress internally through maintaining up-to-date records in the CRM platform
• Interface to negotiate and exchange information with all levels of management
• Provide reports on established KPIs

Benefits

• Competitive compensation package that includes over-average 401k match
• Benefits you need to prioritize self and family care
• Support for your further education and career development
• Remote work