Account Manager

Summary

Join VRP Consulting, a top Salesforce consulting company, as an ambitious Account Manager. Work on cutting-edge projects with a collaborative team dedicated to your professional growth. You will build strong client relationships, understand client needs, and develop account strategies. This role involves identifying and solving client problems, ensuring client satisfaction, and contributing to account profitability. VRP Consulting empowers over 150,000 businesses worldwide and offers a dynamic and fun working environment with professional development opportunities.

Requirements

• Fluent English, both written and verbal
• Strong communication, negotiation and team collaboration skills
• Strong knowledge of IT industry and how the major processes function
• 2+ years in account management and/or customer success management
• Previous experience with creating and implementing account development plans and strategies

Responsibilities

• Establish and nurture strong long-term relationships with client company and key people on client’s side
• Understand client business specifics and how it operates
• In collaboration with VRP team and client’s key people identify the potential issues and problems client business is facing to propose solutions to solve them
• Create account development plan and strategy
• Be responsible for the general client satisfaction and growth in close collaboration with VRP production teams
• Resolve ongoing issues and problems
• Conduct and coordinate the necessary sales and pre-sales activities, pitching and proposals creation to support account development plan and strategy
• Be responsible for profitability and financial efficiency on assigned accounts

Benefits

• Cooperation on a B2B contract basis
• A global company with an international environment
• A challenging position with a renowned and fast-growing player in the Salesforce ecosystem