Account Manager

Summary

Join Wrike's EMEA team as an Account Manager driving growth and expansion within a named customer book. You will manage the full sales cycle, from initial contact to contract closure, collaborating with various teams to provide exceptional customer service and solutions. This role requires 2+ years of successful sales experience in closing roles (Tech/SaaS preferred), fluency in Spanish, English, and Italian, and a Bachelor's degree is preferred. You'll utilize Salesforce.com, SalesNavigator, and ZoomInfo for lead management and forecasting. Wrike offers a competitive benefits package including paid vacation, pension, life insurance, health insurance, income protection, parental leave, and a bike-to-work scheme. The company fosters a collaborative and hybrid work environment.

Requirements

• 2+ years of successful sales experience in closing roles (Tech/SaaS Preferred)
• Bachelor's Degree preferred
• Spanish language (Fluent), English (Fluent), Italian (Fluent)

Responsibilities

• Manage new business within the Account Management Book of Business assigned to you
• Manage the full sales cycle, including contract generation and other deliverables for closing
• Manage assigned accounts, inbound requests, especially outreach activities
• Understanding an account’s needs and effectively communicating how Wrike will meet those needs
• Utilizing a solution approach to selling and creating value for customers
• Using SalesForce.com, SalesNavigator, ZoomInfo for lead management and sales forecasting
• By ensuring 100% satisfaction with all customers

Preferred Qualifications

• Experience handling the full sales cycle from qualification to close
• Experience handling customer relationships and using those relationships to expand business
• Experience with solution selling
• Outbound sales calling experience
• Experiencing filtering through a large number of inbound leads/trials, and promptly following up on those leads
• Ability to conduct end-user demonstrations over video conferencing/zoom

Benefits

• 25 days of paid vacation
• Pension scheme
• Life Insurance plan
• Health Insurance
• Income Protection
• Parental leave (26 weeks paid for birth mothers, 4 weeks for non-birth parents)
• Bike to Work scheme
• Hybrid work mode