Accounts Receivable Clerk

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Guidepoint

πŸ“Remote - India

Summary

Join our finance team as a dedicated Accounts Receivables Specialist! You will provide excellent customer service, handle customer inquiries, and maintain accurate financial records. This role supports the Global Accounts Receivables Supervisor in daily operations and involves close collaboration with the New York-based Finance team. The position requires strong attention to detail, excellent communication skills, and experience in accounts receivables. This remote position offers competitive compensation and benefits, including employee medical coverage and a casual work environment.

Requirements

  • +2 years of experience in accounts receivables
  • Strong attention to detail and accuracy
  • Excellent customer service and communication skills
  • Proficient in Microsoft Office Suite, particularly Excel
  • Familiarity with accounting software (e.g., NetSuite, SAP)

Responsibilities

  • Make outbound collection calls/emails professionally while maintaining and improving customer relations
  • Collect customer payments in accordance with payment due dates
  • Communicate with clients about billing discrepancies and questions, applying good customer service promptly
  • Send correspondence to customers to encourage payment of delinquent accounts
  • Capture data via correspondence and maintain the accuracy of client billing systems records
  • Post collections to clients’ accounts and verify the accuracy of calculations, balances, and supporting documents
  • Perform account reconciliations and review and monitor assigned accounts and all applicable collection reports
  • Assist with daily cash collections report
  • Identify issues contributing to account delinquency and discuss them with management
  • Provide timely follow-up on payment arrangements
  • Book journal entries when needed and determine currency exchange rates for deposited funds
  • Assist the Global Accounts Receivables Supervisor with various tasks and special projects as needed
  • Adhere to policy and procedure to maintain confidentiality and ensure compliance with company standards and regulations

Benefits

  • Competitive compensation
  • Employee medical coverage
  • Central office location
  • Entrepreneurial environment, autonomy, and fast decisions
  • Free snacks and beverages in the office
  • Casual work environment, team building, and other social events

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