Advocacy Operations Manager

Summary

Join Figma's growing team and help make design accessible to all! As a Program Manager, you will play a key role in operationalizing and executing the Figma Community's advocacy efforts. You'll develop and manage processes for project intake, tracking, and capacity management, ensuring efficient collaboration across various teams. Your responsibilities include creating comprehensive dashboards, reporting on project outcomes, and serving as a liaison between Advocacy and internal teams. This full-time role can be based in a US hub or remotely within the United States. Figma offers a competitive compensation package and a supportive work environment.

Requirements

• 5+ years in program management or operations (within marketing or design teams)
• Exceptional organizational skills, with a talent for streamlining processes and enhancing team productivity
• Strong analytical abilities, adept at translating data into actionable insights and storytelling
• Outstanding collaboration skills, capable of navigating complex organizational dynamics and fostering cross-functional partnerships

Responsibilities

• Develop and manage a global process for intake, evaluation, and approval of new projects to ensure alignment with strategic goals
• Maintain a comprehensive dashboard to transparently track completed and ongoing advocacy initiatives, fostering accountability and clear communication across the organization
• Assist regional managers in tracking individual team member workloads, ensuring balanced capacity, and effective resource allocation
• Tell compelling stories around advocacy-driven project outcomes, including cross-functional collaborations, champion programs, and direct product influence to the greater organization
• Serve as the key liaison between Advocacy and internal teams (Product Marketing, Sales Ops, Customer Experience, Growth, Product teams), proactively managing dependencies and clearing pathways for successful advocacy execution

Preferred Qualifications

Familiarity with Figma tools

Benefits

• Health, dental & vision
• Retirement with company contribution
• Parental leave & reproductive or family planning support
• Mental health & wellness benefits
• Generous PTO
• Company recharge days
• A learning & development stipend
• A work from home stipend
• Cell phone reimbursement
• Sales incentive pay for most sales roles
• An annual bonus plan for eligible non-sales roles