Marketing Operations Manager

Summary

Join Quorum, a leading provider of workflow software for government affairs professionals, as their Marketing Operations Manager. Based in Washington, D.C., this role involves optimizing the company's martech stack, overseeing marketing tools like Marketo, Demandbase, and Salesforce, and ensuring high data quality. You will collaborate with the demand generation team, analyze data to drive decisions, and automate workflows. The ideal candidate has 4+ years of experience in a similar role, a bachelor's degree in a related field, and strong analytical and communication skills. Quorum offers a remote-first work environment with flexible options and various benefits, including paid time off, professional development opportunities, and a supportive team culture. The position is full-time and located in Brazil.

Requirements

• Have 4+ years of experience working in a similar marketing operations role, collaborating with Demand Generation teams
• Have a Bachelor’s degree in a business-related or technical field like Marketing, Management, Computer Science, or Information Technology
• Be operationally and analytically minded, with experience working on a marketing or operations team, an understanding of marketing operations, and familiarity with Salesforce and marketing automation tools
• Be a quick learner: be passionate about new technologies, proficient in Excel/Google Sheets, or willing to learn and adopt new tools to drive efficiencies and improve performance
• Be highly organized and a strong planner: Have excellent organizational, project management, and execution skills, allowing you to prioritize requests effectively and meet deadlines consistently
• Be analytical: Have experience examining quantitative data, drawing insightful conclusions, and reporting findings in an easily understandable and actionable way
• Be a sharer of best practices: Enjoy identifying winning strategies—whether by reading industry publications or running tests—and sharing them with others
• Be customer-centric: Approach your work with an emphasis on understanding customers and delivering value
• Be an effective communicator: Clearly present and communicate findings from analysis and results to stakeholders to help drive business decisions
• Be creative: Generate new and innovative approaches to data management, workflow building, reporting, conversions, and more

Responsibilities

• Negotiate with vendors and maintain vendor relationships
• Ensure high data quality
• Maintain Salesforce dashboards
• Identify trends in data
• Assist the demand generation team in making data-driven decisions
• Analyze current workflows for areas to automate
• Maintain data cleanliness to ensure the integrity and reliability of our marketing data
• Support day-to-day marketing operations
• Increase the volume of meetings using automation flows to support the Demand Generation team
• Regularly plan, execute, and optimize campaign flows to accelerate the qualification of warm leads every month
• Identify areas of improvement in the Martech stack
• Help with data management in Salesforce.com and its integration into Marketing Automation Platforms (Marketo and Demandbase)

Benefits

• Flexible Paid Time Off
• Standard Brazil holidays plus additional company-wide days off for team members to rest and recharge
• Free Subscription to the Calm App
• Free Subscription to LinkedIn Learning to support professional development
• Invest in Yourself Days - one designated day per quarter is dedicated to your professional development!
• Monthly Work from Home Stipend
• Mental and Dental Care by SulAmérica
• Virtual and in-person team events
• Mental Health stipend
• Alelo Food Voucher
• In company English classes
• Inclusion & Diversity Affinity Groups to support belonging
• 12 weeks of paid parental leave