Alliances And Channels Operations Business Partner
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Stripe
πRemote - United States
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Job highlights
Summary
Join Stripe's Global GTM Operations team as an A&C Operations Lead! In this role, you will act as a strategic partner to the global Alliances & Channels (A&C) team, identifying opportunities and improving key processes. You'll collaborate with leadership to build scalable strategies, champion operational needs, monitor KPIs, and develop initiatives to optimize sales team efficiency. You will also oversee system implementations and proactively resolve issues. This position requires extensive experience in sales or GTM operations, strong analytical skills, and the ability to thrive in a fast-paced environment. The ideal candidate will have a passion for improving systems and a proven track record of success in a high-growth business.
Requirements
- 10+ years of sales or GTM operations experience in a similar industry
- Experience being a business partner with a GTM executive or similar role
- Familiarity with SFDC
- Understanding of the sales cycle and previous exposure to GTM teams, and Alliances and Channels or GTM Partnerships organizations
- A passion for understanding systems of work and how to improve them through transformative and iterative approaches
- Strong problem solving and analytical ability, with a track record of βtest & learnβ demeanor
- Ability to multi-task and work in cross-functional, fast-paced environments with the pressure of multiple deadlines, multiple partners / vendors, and complexity
- Experience and desire for working in a start-up environment, developing business infrastructure, and energetically scaling a high-growth business
Responsibilities
- Act as a key strategic partner to the global A&C team, continuously identifying areas for opportunity, and improving key processes across teams with multifaceted systems and tools
- Collaborate with our Head of Alliances & Channels to build sound strategies that will scale the A&C team globally, while collaborating with your GTM Ops peers and the rest of the sales organization to make sure the plans are aligned with regional and functional priorities
- Champion the operational and reporting needs of the organization by defining and prioritizing requirements, working closely with cross functional partners to identify solutions
- Monitor and report key performance indicators (KPIs), trends, and deliver prescriptive recommendations to drive efficiencies and scale across the org
- Develop and execute initiatives designed to optimize sales team efficiency and productivity
- Oversee implementation of enabling systems and tools, working closely with internal systems teams
- Proactively resolve data quality, process, and policy adherence issues
Preferred Qualifications
- Prior experience in GTM Partner Strategy & Operations
- Prior experience at a growth stage internet or software company
- Experience working cross-functionally with sales teams and deep familiarity with sales operations and sales KPIs
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