Axios is hiring a
Associate Director, Client Success, Remote - Worldwide
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Associate Director, Client Success closed
🏢 Axios
💵 $90k-$103k
📍Worldwide
Summary
Axios is hiring an Associate Director of Client Success to support their East Coast-based advertising team. This role requires 7+ years of experience in account management within the digital media/news industry, with at least 2 years managing a team. The position involves leading and executing campaigns across various teams, delivering best-in-class client experiences, and supporting media planning activities.
Requirements
- 7+ years in account management, specifically in the digital media/news industry
- 2+ years in managing an account management or revenue team
- Agile and adaptable in managing multiple complex campaigns simultaneously while meeting all deadlines and exceeding client expectations
- History of building and maintaining strong relationships and orchestrating effective communication across a myriad of internal and external stakeholders
- In-depth knowledge of digital media, online marketing technology, and Axios’ competitive landscape
- Ability to lead and communicate effectively on client calls not limited to kick-off calls, reporting and weekly campaign management calls
- Confident in making data-driven campaign optimization recommendations
- Ability to think critically, prioritize, problem solve, and offer effective solutions
- Outstanding communication, organization, and project management skills with obsessive attention to detail
- Exceptional customer service and commercial instincts
- Growth mindset and enjoys working in a fast-paced, collaborative environment
Responsibilities
- Lead account management for new and existing strategic accounts
- Deliver best-in-class, turnkey client experiences from kickoff to wrap
- Work with multiple cross-functional teams on a wide range of campaigns across the Axios product suite
- Support media planning, proposals, and renewal activities
Benefits
- 401(k) with employer match
- Robust PPO and High Deductible health insurance options on the Blue Cross Blue Shield network
- Employer Health Savings Account (HSA) contribution for the high deductible health plan option
- Dental and vision coverage
- Primary caregiver 12-week paid leave
- Generous vacation policy, plus holidays
- One mental health day per quarter
- Annual learning and development stipend
- $100 monthly work-from-home stipend
- Tele-mental health services through Headspace
- OneMedical membership, including tele-health services
- Personal health advocacy resources through HealthAdvocate
- Inclusive fertility, hormonal health and family forming benefits through Carrot Fertility
- Access to the Axios ‘Family Fund’, which was created to allow employees to request financial support when facing financial hardship or emergencies
- Increased work flexibility for parents and caretakers
- Virtual company-sponsored social events
- A strong and positive work environment
- A commitment to an open, inclusive, and diverse work culture
This job is filled or no longer available
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