Turnitin is hiring a
Billings Specialist, Remote - Philippines

Summary

The job is for an Accounts Receivable role at Turnitin, a global education technology company. The role involves generating invoices, addressing system exceptions, monitoring unbilled orders, partnering with internal teams, managing the service ticket queue, and supporting ad hoc project work. The candidate should have 2 or more years of global billing experience in NetSuite or an equivalent ERP, be able to multitask, prioritize, time manage, work independently, have good interpersonal skills, a good level of Excel/Google sheets, be flexible/adept at change management, highly self-motivated/committed, fast paced, accustomed to month end deliverables/pressures, and be a good communicator in English. The role is remote and the candidate should be able to work UK Shift (3PM - 12AM PhST).

Requirements

• 2 or more years of global billing experience in NetSuite or an equivalent ERP (Oracle, SAP)
• Ability to multitask, prioritize, and time manage
• Previous experience working fully remote
• Attention to detail
• Ability to work independently
• Good interpersonal skills / friendly and approachable
• Good level of Excel/Google sheets
• Flexible/adept at change management
• Highly self motivated/committed
• Fast paced - thrives in a fast-moving environment
• Accustomed to month end deliverables/pressures
• Good communicator (verbal and written) in English
• Can work UK Shift (3PM - 12AM PhST)

Responsibilities

• Generate and review invoices for accuracy, completeness and compliance with company policies
• Address system exceptions to identify and resolve billing queries, proactively engaging with internal partners to deliver solutions
• Monitor unbilled orders, track individual performance, identify and report on any issues that arise
• Partner with the Orders and Sales team for seamless sales order corrections and credit memo creation
• Collaborate with the Tax Team on global tax queries and requirements to ensure accurate financial transaction
• Manage the service ticket queue and adhere to departmental SLA’s to resolve billing tickets within agreed timescales
• Ensure all documented processes are followed and DOA approvals obtained at all times
• Support ad hoc project work as required

Preferred Qualifications

• Salesforce experience
• Google Workspace (Google Sheets)
• Global/multi-national exposure with multiple currencies and taxation
• Used to multicultural working environment and understanding of local differences

Benefits

• Flexible/hybrid working
• Remote First Culture
• Health Care Coverage*
• Tuition Reimbursement*
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*