Business Development Representative

Summary

Join Emplifi's international sales team as a remote worker in North America and help leading brands revolutionize their digital customer experience. You will identify and contact key decision-makers, conduct needs assessments, and generate leads through various channels. Collaborate closely with account executives and the marketing team to achieve sales targets and develop prospect communication plans. Success in this role requires persistence, self-motivation, creativity, strong research skills, and comfort with cold calling. Emplifi offers a fast-paced, supportive environment with opportunities for professional growth and development.

Requirements

• Previous successful client facing experience, preferably sales, telesales experience in B2B
• Native level of English is a must, additional language is a plus
• The ability and desire to work in a fast-paced challenging environment
• The desire to meet and exceed measurable performance goals
• A willingness to learn about social and brand marketing
• The technical aptitude to master our CRM tool
• The ability to deal with objections

Responsibilities

• Identify and contact key, relevant decision makers responsible for leading brands with a view of driving new business opportunities, conduct needs assessments calls with specific prospects as assigned
• Support the Marketing and Sales departments through lead generation and qualify all inbound and outbound leads via phone, web, email, corporate events and direct mail campaigns
• Work closely with an assigned Account Executive/Regional Sales Manager and marketing team to achieve both your personal and sales executives’ targets, to develop and implement appropriate prospect communication plans and to ensure proper quality and quantity of demonstrations
• Communicate Emplifi value proposition with a view to scheduling online product demonstrations and face-to-face meetings for an assigned Account Executive/Regional Sales Manager

Preferred Qualifications

An understanding of social marketing and customer experience tools would be beneficial to the role

Benefits

• International, fast paced and growing environment
• Chance to work with the world's biggest brands at the CX tech leader
• Agile and open-minded culture with a high level of flexibility
• Opportunity for professional growth and development
• Unlimited PTO
• Enhanced family/ parental leave
• Flexible working hours
• A corporate group insurance coverage (after 3 months)
• Sick days
• Community days (2 days per year)
• Access to an Employee Assistance Program (EAP)