Business Development Representative

Summary

Join Higher Logic as a Business Development Representative (BDR) and contribute to our growth by identifying and researching potential clients and new market opportunities. You will engage prospective clients through various channels, develop strong relationships, and qualify leads from marketing campaigns. Working within an assigned territory, you will collaborate with the team to influence client strategy and drive growth. This role requires strong interpersonal and communication skills, the ability to follow a defined sales process, and a self-starter mentality. You will provide regular updates and maintain accurate records in our CRM system. Higher Logic is committed to equal opportunity and providing a supportive work environment.

Requirements

• A desire and curiosity to understand customer needs
• Strong interpersonal and presentation skills
• Excellent verbal and written communication skills
• Ability to consistently follow a defined sales process in a disciplined manner
• Strong organization and time management skills
• Self-starter and competitive mentality
• A highly coachable and life-long learner

Responsibilities

• Identify and research potential clients and new market opportunities
• Contact prospective clients through various channels (cold calling, emailing, social media, networking)
• Qualify leads from marketing campaigns as sales opportunities
• Assess and prioritize potential clients based on their needs and readiness to engage
• Collaborate with sales teams to ensure the company's goals and targets are met
• Provide regular updates and reports on sales activities, opportunities, and results to management
• Maintain accurate records of interactions with prospective clients in the CRM system
• Continuously seek feedback and improve sales techniques and approaches
• Stay updated on industry trends, best practices, and competitive landscape
• Conduct all business following Higher Logic values, policies, and procedures
• All other duties as assigned