Business Process Automation Specialist

Summary

Join TRM Labs, a blockchain intelligence company fighting crime globally, as a Business Process Automation Specialist. You will design, develop, and implement automation workflows using low-code/no-code platforms. This role involves analyzing business processes, building automation solutions, integrating various systems, and ensuring data security. The ideal candidate possesses proven experience with low-code platforms, understands business process mapping, and has strong problem-solving skills. TRM Labs offers a remote-first work environment, opportunities for personal growth, and a mission-driven culture.

Requirements

• Proven experience using low-code/no-code automation platforms such as Zapier, n8n, or similar tools
• Solid understanding of business process mapping and workflow automation
• Demonstrated experience integrating multiple systems and APIs (e.g., Jira, Slack, Notion) to build cohesive automation solutions
• Familiarity with document processing methods and the challenges of automating data extraction and review
• Strong problem-solving skills and the ability to troubleshoot complex automation workflows
• A keen eye for security best practices and data privacy concerns, especially when handling sensitive documents
• Excellent communication skills and a collaborative mindset for working across teams

Responsibilities

• Analyze and map out existing business processes to identify opportunities for automation
• Design and build robust automation workflows using low-code platforms (e.g., Zapier, n8n) to streamline tasks such as secure document processing, data extraction, and answer generation
• Develop solutions that allow users to interact with automated systems—for example, uploading documents, reviewing AI-generated content, and manually correcting or approving outputs
• Integrate various third-party applications and data sources (e.g., Jira, Slack, Salesforce, Hubspot, Gong, BigQuery, Notion, etc) to create seamless, end-to-end workflows
• Configure triggers, actions, and data flows that ensure information is reliably processed and validated across systems
• Automate alerting and review processes so that users are notified when workflows complete and require human intervention
• Ensure that all automation workflows adhere to strict security standards, especially when handling sensitive documents and data
• Work closely with security teams to implement best practices for data encryption, access control, and secure API integrations

Preferred Qualifications

• Experience with AI or machine learning integrations, particularly in natural language processing (NLP) and data extraction
• Familiarity with cloud services and deployment environments (e.g., AWS, Google Cloud, Azure)
• Understanding of Robotic Process Automation (RPA) and how it can complement low-code solutions

Benefits

• Remote First: Our HQ is online
• Purpose and Mission: Have a real-world impact, from disrupting terrorist networks to returning stolen funds
• Inspiring Colleagues: Collaborate with industry leaders and learn something new daily
• Personal Growth: We're not just using technology; we're inventing it and taking category-defining products to market
• Annual Company Offsite : Once a year, TRMers come together from around the world to attend a 1-week mandatory company offsite