Business Systems Engineer

Summary

Join Stytch as a Business Systems Engineer to build and scale our Salesforce CRM and related systems. You will be a highly skilled Salesforce professional with a data engineering or software development background, working across all organizational levels. Collaborate with the Business Operations team and cross-functional stakeholders to create and improve custom solutions using best practices for systems integration. This remote, full-time position based in the US offers a chance to significantly impact the organization. You will be responsible for the technical direction of our GTM systems, ensuring scalability, security, and integration. The role involves coding, establishing coding standards, and shaping team culture.

Requirements

• Over 3 years of experience in Salesforce development and architecture, with a proven track record of designing and implementing complex, scalable solutions
• Experience with technologies like Apex, JavaScript, Lightning Web Components, SOQL, and Salesforce APIs is essential
• Deep understanding of business processes such as billing, revenue recognition, and order management
• Ability to evaluate and select cost-effective cloud solutions, communicate technical concepts to non-technical stakeholders, and align technical initiatives with business objectives
• Experience in setting and executing strategic technical visions for complex Salesforce implementations and integrations
• Ability to align technology initiatives with business goals and lead transformative projects that enhance operational efficiency and business agility
• Strong skills in integrating Salesforce with other enterprise systems using APIs, middleware, and IPaaS solutions
• Familiarity with event-driven architectures and managing data flows across multiple platforms
• Experience in establishing governance frameworks to ensure compliance with industry standards, regulatory requirements (such as GDPR), and internal policies
• Ability to maintain data security and privacy while navigating complex regulatory landscapes
• Proven ability to tackle and resolve high-impact, complex technical challenges
• Focused on performance optimization, scalability, and system resilience, with experience designing solutions for high-volume data processing and integration challenges
• Strong understanding of Agile methodologies and experience leading teams in Agile environments
• Proficient in Salesforce DevOps practices, including CI/CD pipelines, version control, and automated testing frameworks
• Capable of designing, building, and delivering projects independently, while collaborating effectively with the RevOps team and other business operations members
• Take ownership of your work and drive projects to successful completion

Responsibilities

• Build and maintain new, highly reliable services that our internal teams can depend on
• Improve existing systems to be both user-friendly and secure
• Partner with your manager to develop the technical roadmap for the GTM systems
• Collaborate with the stakeholders on GTM to prioritize critical projects and see them through to production, ensuring they meet business goals
• Establish the foundation build of our GTM systems
• Set high standards and best practices, creating a strong framework for all future hires

Preferred Qualifications

Salesforce Developer I & II, System Architect, Technical Architect, Application Architect Certifications

Benefits

• Health care insurance
• Time off
• Paid parental leave
• Equity
• Remote work