Campaign Specialist

Summary

Join Vestcom as a Campaign Specialist and play a key role in supporting retailer and CPG-funded shopper marketing initiatives. You will manage client accounts, ensuring client objectives and schedules are met through proactive planning and project management. This role requires independent judgment, problem-solving, and strong communication skills. You will collaborate with internal teams and clients, identifying new business opportunities. The position offers the chance to work autonomously with minimal supervision, potentially remotely. Success in this role depends on strong organizational skills, attention to detail, and the ability to meet deadlines.

Requirements

• Bachelor's degree in business, marketing, or related field
• 3-5+ years of related business experience and/or training; or an equivalent combination of education and work experience
• Excellent oral, interpersonal, and written communication skills. Must be able to participate and effectively present information to large and small groups, to clients, employees, and management
• Ability to work independently, effectively problem-solve, and exhibit strong analytical skills
• Possess a high service level orientation, outstanding attention to detail, strong sense of urgency, and the ability to meet deadlines under pressure
• Be well-organized and able to perform duties with minimal supervision as this position may work remotely
• Ability to show proficiency in the following computer applications: MS Office applications, including Word, Outlook, Excel, and PowerPoint
• Ability to embody and reflect Vestcom’s core values

Responsibilities

• Manage one or more client accounts and independently manage all assigned duties relating to client(s) needs
• Provide administrative support to Group Sales Director(s), Sales Director(s), and Account Manager(s) as needed
• Work closely with Vestcom's client service, programming, IT, creative, delivery, and production teams across all Vestcom solutions and client deliverables
• Build relationships with process owners across all functional areas between client and Vestcom
• Communicate effectively, plan, organize, and manage multiple projects in a timely manner
• Manage project timelines to completion with internal and external cross-functional team members; establish and communicate clear and realistic expectations. Ensure all deliverables to the client are error-free
• Evaluate and independently determine when to elevate concerns and provide recommended resolutions to Vestcom management in a timely manner
• Use independent decision-making to determine, identify, and research inefficiencies and inaccuracies in business processes and provide recommendations and best practices to both client and Vestcom
• Measure performance against process requirements, service level agreements, and/or quality goals
• Participate in the strategic account planning process with the Vestcom Commercial team
• Oversee and provide direction and guidance on status updates of projects and accomplishments
• Communicate with CPG client and retail locations as needed to ensure effective and efficient tag processing
• Collaborate with internal stakeholders on tag-related changes needed for the client’s system
• Communicate (both verbally and in writing) in a clear, effective, and professional manner at all times with all client and Vestcom cross-functional partners
• Ensure compliance with internal policies, procedures, and internal controls in accordance with the Sarbanes-Oxley Act 2002 Section 404

Preferred Qualifications

• Previous media/retail promotions industry experience
• Travel may be required as needed to support clients