Scalable is hiring a
Client Success Associate

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Scalable

💵 ~$108k-$163k
📍Germany

Summary

The job is a two-year contract position in the 1st-Level Support team at Scalable Capital, focusing on Broker Tax & Trading. The role involves answering customer inquiries via phone, email, and chat, finding solutions for customer satisfaction, identifying improvement potentials, and proactively supporting service improvements. German (C1) and English (B2) language skills are required.

Requirements

  • German (C1) language skills
  • English (B2) language skills

Responsibilities

  • Answer customer inquiries via phone, email, and chat
  • Find solutions for customer satisfaction
  • Identify improvement potentials and support proactive service improvements

Customer Service

Entry Level

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