Remote Revenue Operations Manager

Summary

Join our team as Revenue Operations Manager/Sr Analyst and help us achieve Commercial Excellence at AcuityMD. You will solve the problems of siloed data and systems, inefficient processes, and insufficient insights/analytics by creating alignment across the Commercial organization while establishing best practices across revenue strategy, analytics, sales processes, and tech stack management that will drive results now and in the future as we build for scale.

Requirements

• 4-5 years of experience supporting pre and post-sale Commercial teams
• Excellent relationship-building and stakeholder management skills to influence and build credibility with team members at all levels, including executives
• Experience managing and optimizing CRMs (Salesforce, Hubspot, Zoho, etc.)
• Familiarity with tools like Gong, LinkedIn Sales Navigator, ZoomInfo, etc
• Proficiency in Google Sheets, Google Slides, and Microsoft Excel
• Clear and effective communication and thinking; experience presenting to senior leaders
• Strong project management, prioritization, and execution skills
• Data driven mindset with the ability to understand, analyze, and derive insights from data to drive decision making
• Ability to thrive in a fast-paced environment, navigate ambiguity, and a strong bias for action
• Venture-backed, B2B SaaS startup experience
• Willingness to travel domestically 2-4x per year for company-sponsored offsites

Responsibilities

• Measure team performance and conduct analysis to generate insights across Sales, Customer Success, Marketing, and Professional Services; collaborate cross-functionally to improve business performance
• Ensure our sales methodologies are fully operationalized and embedded in how we sell. Establish best practices around prospecting, deal qualification, deal stage progression
• Manage GTM tech stack, including Hubspot, Gong, Showpad, ZoomInfo, LinkedIn, etc. Develop processes to monitor and improve accuracy of data across all platforms and ensure optimal use of each tool
• Support commercial operations and planning efforts, including Quarterly Business Reviews, weekly team meetings, pipeline reviews, and budgeting process
• Calculate commissions and bonuses for commercial teams; assist in the design and management of compensation plans

Preferred Qualifications

• Experience implementing/migrating CRMs (Hubspot, Salesforce, Zoho, etc.)
• Medical device/technology industry experience a plus
• Experience with Configure-Price-Quote (CPQ) tools
• Proficiency with commission automation platforms
• Experience in a customer-facing role (sales, customer success, sales engineer, sdr, etc.)

Benefits

• Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees
• Unlimited vacation: Generous time off and flexible hours give you the freedom to do your best work
• Paid Health and Dental Plans: We offer 100% paid health and dental plans for all employees and 75% paid for our employees' dependents
• Home Office Stipend: $1000 to invest in remote office equipment and WiFi reimbursement
• Learning Budget: Reimbursements for relevant learning and up-skilling opportunities
• Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings
• Parental Leave: 6-12 weeks of fully-paid, flexible parental leave