Community Manager

Summary

Join Spectrum Association Management and embark on a rewarding career in community management, even without prior experience! This company offers a comprehensive training program that will transform you into an industry expert within three years. You'll receive mentorship, real-life support, and a vibrant work environment focused on career development, fun, and strong human connections. As a Community Manager, you'll be the face of the organization, acting as a liaison between HOA boards, homeowners, and vendors. You'll manage daily tasks, plan meetings, handle vendor relations, and ensure the financial well-being of the associations. Spectrum provides a competitive salary, comprehensive benefits, and a hybrid work environment that allows for both in-office and remote work.

Requirements

• Approximately ten (8+) years of solid work experience
• Ability to attend or run evening meetings (usually 30-40 per year)
• High-level organizational skills in fast fast-paced environment
• Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
• Ability to catch on to other business computer systems
• Strong customer-friendly and informative communication skills
• Some experience and knowledge of financial statements and budgets
• Comfortable with public speaking in small and large meetings
• Great conflict management skills in sometimes stressful situations
• Experience with gathering bids for large projects and management of those projects

Responsibilities

• Passionately live our Same Day Response Policy
• Engage with board members and homeowners in your community
• Manage daily, weekly, and monthly tasks for a portfolio of associations
• Plan for and facilitate association board meetings and annual meetings
• Vendor relations, including the bidding and project management process
• Consult with other departments in support of your communities
• Risk Management, Insurance, and Litigation Support
• Prepare budgets and manage the finances of the associations
• Must be available for after-hour emergencies
• Plus, additional tasks, as necessary

Preferred Qualifications

• You will be assigned a Community Manager Mentor to help be your on-the-job guide
• You will be part of a tribe of community managers with varying levels of experience from which to learn!
• You will complete a unique in-house, web-based learning academy
• You will be apprised of changes in the laws and other seasonal topics throughout the year

Benefits

• Hybrid Empowerment Plan - Our culture is based on trust. We empower our employees to work in-office and partially remotely based on the role and requirements of the business. Determined by the manager after the training phase
• Recognized as Best Places to Work 17 years in a row!
• Fastest Growing Company - Fast Track 50 in 2020
• San Antonio-based homeowners’ association management company. (With offices throughout Texas and Phoenix, Arizona)
• Privately owned with over 20 years in business and during those years, we have never had to lay anyone off
• Work / Life balance
• 5 weeks of PTO to allow for rest, travel, family, and hobbies
• 40 paid hours per year for community service activities
• 11 Annual Paid Holidays
• Paid Training - Internal Learning and Development Management System
• The full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program
• Free medical clinic in-house (in the San Antonio office – virtual appointments for other offices)
• Phone and Mileage Reimbursement
• Well-structured career track plan with a 6-month review
• Annual Salary $55,000.00 with reviews and performance increase opportunities every 6 months