Contracts Manager

Summary

Join Verra Mobility's growing team as a Contract Team Manager! This leadership role requires experience managing a remote team supporting the full contract lifecycle, from drafting and negotiation to implementation and renewal. You will develop internal processes, oversee contract audits, and ensure compliance. The position demands strong negotiation, communication, and problem-solving skills, along with experience in process improvement and automation. You'll report key performance indicators (KPIs) and collaborate with various stakeholders. A Bachelor's degree and 7+ years of relevant experience are required, with a CPCM certification strongly preferred. Travel up to 15% is expected.

Requirements

• Bachelor’s Degree
• 7+ years' experience leading and managing people that support a contracting function
• Customer facing negotiation and contract drafting experience required
• Ability to work effectively in a dynamic, fast paced, deadline driven environment
• Adept at anticipating issues and proposing appropriate business solutions
• Collaborative thought partner that can work across functions and business units to develop a solid contract management framework that meets business objectives and supports a diverse group of stakeholder teams
• Proven experience defining, implementing process improvements and automation enhancements that enable efficiencies, transparency, and drive business results
• Proficient at defining, measuring and reporting KPIs and OKRs
• Strong ability to effectively identify, research, analyze, and determine root cause of complex problems, highly competent at identifying potential risks and/or exposures, proposing alternative courses of action that mitigate, reduce, remediate and/or solve the issue(s)
• Excellent written and verbal communication skills
• Strong organizational, time management, contract data management and reporting skills

Responsibilities

• Manage a contract management team supporting state and local contracting
• Complete the contract team staff member’s performance reviews in accordance with HR guidelines and instructions
• Oversee end-to-end full lifecycle of customer contracting processes beginning with request for proposal (RFP) or sole source sales opportunity through wind-down in accordance with applicable regulations, statutes and laws
• Ensure timeliness objective for various stakeholder teams are established and met
• Analyze contract terms and conditions; prepare and disseminate information regarding contract requirements and needed actions from stakeholder teams
• Review and advise on contractual obligations; identifying and documenting risks and problems and proposing solutions to the business stakeholders
• Negotiate contractual terms directly with customer, serve as the Contracting Officer, where required, and coordinate customer consents and notices
• Draft and negotiate prime contract flow-downs for subcontractors
• Review and provide information for customer certifications and vendor integrity questionnaires
• Conduct company-wide due diligence in support of customer certifications and representations or vendor questionnaires
• Ensure contract terms and conditions are accurate for revenue recognition and customer invoicing in accordance with Accounting principles and procedures
• Define and oversee contract audits to ensure the team’s standard operating procedure (SOP) is consistently followed
• Ensure contracts are fully executed, stored and maintained in accordance with the company’s policies
• Identify and implement opportunities for automation and process improvements for contract requests, draft preparation, approval, and lifecycle management procedures
• Leverage technology to support contract lifecycle management dashboards and reporting
• Define, track and report monthly, quarterly and annual KPI/OKR results to leadership and key stakeholder teams
• Communicate and effectively collaborate with stakeholders to ensure effective, timely administration, and support of contract compliance initiatives
• Develop solutions to complex problems that require a high degree of contract management and business operations knowledge
• Travel up to 15%

Preferred Qualifications

Certified Professional Contract Manager (CPCM)