Remote Country Manager
at Nexleaf Analytics

Summary

Join Our Mission. Nexleaf Analytics is seeking a Country Manager to oversee operations in a designated country, building strategic relationships, driving engagement, and ensuring successful implementation of programs.

Requirements

• Bachelor’s degree in Business Administration, Management, Public Health, or a related field; Master’s degree preferred
• Proven track record in international development, public health, or social impact sectors
• Deep understanding of project management, with a focus on managing stakeholders, milestones, and reporting learnings and findings
• Experience working with international donors and development agencies
• Experience in policy advocacy and influencing government policies
• Strong customer service orientation and experience in managing customer relationships
• Ability to understand and address the needs and challenges of local customers and stakeholders
• Ability to work effectively in a multicultural environment and build strong relationships with diverse stakeholders
• Fluent in English and the local language of the country; additional languages are a plus

Responsibilities

• Manage Stakeholder Relationships: Build and maintain strong relationships with key stakeholders, including government agencies, NGOs, partners, and customers
• Channeling Market Intelligence and Feedback: Gather and analyze market intelligence to inform strategic decisions and product development. Act as the voice of the customer, providing feedback and insights to internal teams to shape products and programs
• Nurturing Impact Opportunities: Identify and oversee new opportunities for greater impact within the country. Develop and execute strategic plans to enhance the effectiveness and reach of company programs and initiatives
• Project Management and Implementation: Manage the execution and reporting of all milestones under active grants, including ensuring milestones are being met by subcontractors and the budget is on track
• Support Outreach and Advocacy Efforts: Document program successes, best practices, and lessons learned to inform future program design and organizational strategy. Collaborate with the Communications team to identify opportunities to share project results externally (i.e. through blogs, articles, conference presentations, etc.)
• Monitoring and Reporting on Activities: Track and analyze the performance of programs and initiatives in the country, providing regular updates and reports to senior management. Conduct post-mortem reviews to identify learnings and areas for improvement
• Coordinating Operations and Resources: Coordinate country operations, including budgeting, resource allocation, financial oversight, and commercial contracts. Ensure compliance with local regulations and company policies
• Providing Customer Support and Training: Ensure high levels of customer satisfaction by addressing issues, improving usability, and providing necessary training and support. Develop and implement training programs and reference materials for local staff and partners

Benefits

• Amazing start-up culture that's purpose-driven and highly collaborative
• Fully remote company, giving you the opportunity to work with a global team
• Fast-paced, high performing team focused on learning and getting better every day
• Benefits including health and generous PTO
• Flexible work hours
• Parental leave