Enumerate is hiring a
Customer Marketing Manager

Summary

Join Enumerate as a Customer Marketing Manager to drive impactful B2B and B2B2C marketing strategies that build relationships with customers and drive value for their customers in homeowner communities. This remote role offers a competitive salary, benefits including medical, dental, vision, life and disability coverage, paid vacation, holidays, tuition reimbursement, employee referral program, and 401(k) plan.

Requirements

• 5+ years of experience in marketing, marketing communications, or a related field. 1-2+ years of experience in customer marketing is preferred
• Experience in a SaaS environment, B2B2C experience makes you a standout candidate!

Responsibilities

• Develop and execute customer-focused marketing strategies that drive engagement and retention throughout the customer lifecycle
• Lead and manage customer engagement and communication programs in partnership with Events and Demand Generation teams
• Develop B2C and B2B2C programs to educate homeowners and drive adoption and utilization of our payments products
• Partner with Customer Operations to develop KPIs to measure customer retention
• Measure, monitor, and drive improvements in our NPS by partnering across Customer Success, Support, Sales, and Product teams
• Partner with Customer Success and Operations to build customer enablement materials and scalable training programs
• Partner with demand generation and customer operations to build campaigns with customers to increase renewals, referrals, and cross-sell and upsell opportunities
• Develop and manage programs that drive customer loyalty, including referral initiatives, testimonials, and case studies

Benefits

• Competitive salaries
• Medical (including a $0 option for employees)
• Dental, vision, life and disability coverage
• Paid vacation, paid holidays
• Tuition reimbursement
• $1,000 employee referral program
• 401(k) plan