Aerial Direct is hiring a
Customer Service Advisor in United Kingdom

Summary

Aerial Direct is seeking a Customer Service Advisor to join their award-winning team. The role involves answering customer calls, resolving issues, and building relationships while working remotely for most of the week. The position offers training, bonuses, holiday benefits, a pension scheme, equipment, wellness programs, and other perks.

Requirements

Ideally, experience delivering customer service over the phone in a fast-paced environment

Responsibilities

• Answering incoming calls and resolving customer issues, first time where possible
• Using expertise in Aerial Direct’s products and services to exceed customer expectations

Benefits

• Support and training to ensure you reach your full potential
• The opportunity to earn up to £4,000 a year in bonus (with no sales!)
• Your birthday off every year
• 28 days holiday increasing for each year you are with us
• Company pension scheme
• All equipment you need to ensure you can work from home effectively
• Free eye tests & support towards glasses
• Gym Discounts
• Our Employee Assistance Programme offering confidential Wellbeing Support
• Regular events and activities throughout the year including our famous Christmas Party & Employee Awards!