IDERA Software is hiring a
Delivery Manager

Summary

A Delivery Manager is needed by a rapidly growing software company to oversee the efficient and timely delivery of products/services to clients. The Delivery Manager will lead delivery teams, develop delivery strategies, collaborate with cross-functional teams, monitor project progress, act as primary point of contact for internal stakeholders, foster a culture of continuous improvement, and track key performance metrics.

Requirements

• Bachelor’s degree in business, engineering, or a related field
• Proven experience in delivery management, project management, or a similar role, preferably in a B2B software company
• Excellent problem solving capabilities
• Preference towards being hands on with your products by installing and using the product and putting yourself in the shoes of your target personas
• Experience working with large organizations and/or with international teams that cross multiple time zones
• Excellent communication, negotiation, and stakeholder management skills
• Ability to effectively manage multiple projects and queries from team members simultaneously
• Ability to be flexible and embrace change
• Ability to quickly pick up technical concepts and terminology
• Demonstrated ability to be organized to manage multiple projects simultaneously while maintaining a high level of attention to detail
• Proficiency in project management tools and software

Responsibilities

• Lead the delivery teams (Product Management and R&D) to ensure projects are delivered on time and within budget
• Develop and implement effective delivery strategies and processes to optimize efficiency and productivity
• Collaborate with cross-functional teams, including Sales, Marketing, and R&D, and Product Management to prepare for releases and align delivery activities with business objectives
• Monitor project progress, identify potential risks and issues, and take proactive measures to mitigate them
• Act as the primary point of contact for internal stakeholders, ensuring clear communication and timely resolution of any issues or concerns
• Foster a culture of continuous improvement, encouraging team members to identify opportunities for process innovation and optimization
• Track key performance metrics and provide regular reports to senior management on delivery performance and project status

Preferred Qualifications

• Familiarity with testing tools (or previous work experience in a QA/QE role)
• Technical background dealing with development tools and the software development life cycle
• Familiarity with Test Management tools

Benefits

Offers a dynamic and collaborative work environment where you will have the opportunity to make a real impact and grow professionally