Colibri Group is hiring a
Director

Summary

The Director of Inside Sales is responsible for managing all inside sales efforts for education products within the U.S., setting goals, identifying business opportunities, and leading a team. This person works to improve the institution's market position and achieve financial growth.

Requirements

• Bachelor’s degree required with post-graduate degree a plus
• Minimum of 10 years of experience in sales, or business development with management experience
• B2C sales experience and/or B2B experience with high transaction volume
• Expertise leading teams to pursue transactional sales on the phone
• Excellent and effective written and verbal communication skills along with strong presentation and sales skills
• Proven track record of meeting or exceeding sales quotas
• Goal oriented and self-motivated
• Experience developing sales quotas and analyzing metrics
• Proven ability to develop and maintain relationships with customer decision makers and influencers
• Works effectively with internal stakeholders as a team player
• A demonstrated record of success in developing a sales team and implementing and achieving sales quotas
• Strong supervisory skills required with well-developed managerial and leadership skills
• Skilled relationship builder and negotiator combined with excellent oral and written communication
• Proven interpersonal skills and the ability to sell and communicate sales programs to inside team and sales leadership
• Strong problem-solving skills and the ability to effectively manage others in a team-based environment
• Self-starting, self-motivating, highly organized individual with a strong work ethic
• Excellent SalesForce and Microsoft Office skills required

Responsibilities

• Works with sales leadership to develop annual sales quotas and business plans for inside sales
• Coaches inside sales team colleagues to meet and exceed quarterly and annual sales quotas
• Achieves quarterly and annual assigned inside sales team quota and works aggressively to close gaps in sales performance as necessary
• Manages new customer acquisition and retention processes for inside sales channel
• Provides day-to-day leadership in development of strategies and tactics to grow market share and increase revenues while ensuring a superior customer experience
• Reviews operating budgets to analyze trends affecting budget needs
• Analyzes monthly department budgeting and accounting reports to maintain expenditure controls
• Seeks new ways to improve efficiency and increase profits
• Works closely with other sales channels to ensure cross-functional prospecting and prospective customer lead development
• Collaborates with other functional teams to align goals and maximize effectiveness of objectives
• Participates in strategic planning for new products and works with cross-functional teams to implement new product rollouts
• Gathers and reports reasons for unsuccessful sales efforts and proposed customer programs
• Proposes and implements customer discount programs to enhance inside sales close rate
• Monitors inside sales calls for quality assurance and best customer outcomes
• Manages and mentors colleagues to maintain a high performance sales culture
• Onboards and trains new inside sales colleagues and provides team training as necessary to address performance gaps
• Works closely with IT and other cross-functional teams to provide inside sales team the best Salesforce experience
• Assists with ongoing account maintenance projects
• Creates synergies between sales channels and other ecosystems to maximize revenue and enhance operational efficiencies
• Conducts performance evaluations and provides feedback about performance to direct reports; works with each employee to create goals, monitors goal achievement, and provides one-on-one coaching as needed

Benefits

This is primarily a remote position but requires travel to attend team and other colleague meetings as requested