Director, Go-To-Market Systems & Data

Summary

Join Sprout Social's Sales & Success team as a strategic leader heading the GTM Systems and Data function. You will oversee the development, implementation, and maintenance of systems supporting go-to-market efforts. Responsibilities include Salesforce backlog management, system optimization, data governance, team leadership, and stakeholder management. Minimum qualifications include 8+ years in sales operations, 5+ years managing teams, deep Salesforce expertise, and experience with Gong and Outreach. Preferred qualifications include strong communication and problem-solving skills. Sprout offers a comprehensive benefits package including insurance, paid time off, parental leave, wellness initiatives, professional development, and flexible work arrangements.

Requirements

• Minimum of 8+ years in a sales operations role with a majority focus on leading GTM systems and data governance initiatives
• Minimum of 5+ years managing teams showcasing excellent leadership skills
• Deep understanding of Salesforce administration, configuration, and customization
• Experience with Gong and Outreach, including data integration and analysis
• Strong knowledge of data governance principles, data quality, and data privacy regulations

Responsibilities

• Partner with business operations to prioritize and manage the Salesforce backlog on behalf of the Revenue team
• Ensure seamless integration between these systems to maximize efficiency and data accuracy
• Drive continuous improvement initiatives to enhance system performance and user experience
• Establish and enforce rigorous data governance policies and standards for Salesforce and GTM data
• Lead data quality initiatives to improve data accuracy, consistency, and completeness
• Monitor data usage and security to mitigate risks and protect sensitive information
• Collaborate with data teams to develop data pipelines and analytics solutions
• Build, develop, and lead a high-performing team of technical experts
• Foster a culture of innovation, collaboration, and continuous improvement
• Provide mentorship and guidance to team members
• Collaborate closely with cross-functional teams, including sales, marketing, customer success, and IT, to understand their needs and align technology solutions
• Build strong relationships with key stakeholders, such as executives, business leaders, and external partners

Preferred Qualifications

• Strong communication and presentation abilities, both written and verbal
• Ability to think strategically and solve complex problem

Benefits

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity, and inclusion initiatives
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient, and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
• Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter
• Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit)
• Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution
• Sprout offers “Flexible Paid Time Off” and ten paid holidays