Director, Market Expansion

Summary

Join Tala, a leading fintech company, as the Head of Global Expansion and drive our expansion into new emerging markets, starting with LatAm. You will be responsible for developing and executing the expansion strategy, managing the P&L, defining success criteria, leading cross-functional teams, and establishing Tala's presence in new markets. This role requires strong business leadership experience in a high-growth tech environment, a proven track record of successful market expansion, and excellent communication and cross-cultural collaboration skills. You will need to build key relationships, onboard partners and talent, and leverage data-driven decision-making. Tala offers a remote-first work environment and a mission-driven culture focused on financial inclusion.

Requirements

• Be Bilingual in English and have a business-level proficiency in Spanish
• Have 7+ years of business leadership experience in a high-growth, technology-enabled organization
• Have a track record of taking a product or service to multiple new markets and scaling successfully
• Be Willing to travel, move fast, and self-start, comfortable being on the ground for extended periods of time and opening new doors in markets where Tala does not have existing team members or infrastructure
• Have an aptitude for identifying and onboarding new business partners and local talent when and where needed, with an eye toward lean scaling
• Have a strong data-driven approach coupled with an ability to build and utilize frameworks efficiently to rapidly process and react to new information
• Have excellent communication skills (written & oral) and an ability to drive strategic alignment while also communicating complex issues and nuanced considerations clearly to both internal and external stakeholders
• Have a demonstrated ability to work across diverse disciplines such as Product, Marketing, Credit, Finance, Operations, and Technology
• Have comfort and capability to work effectively across diverse cultures and time zones
• Have deep customer empathy and be a solutions-oriented problem solver

Responsibilities

• Drive Tala’s expansion strategy, charting the course around market selection, go-to-market, partnerships, capabilities, and sequencing that allows Tala to maximize our global reach and new customer growth, beginning in LatAm
• Manage the roll up Expansion P&L, driving efficiency and sound decision-making that balances speed and absolute ROI across a diverse set of inputs
• Define the phases and KPI success criteria for new market entry, with an emphasis on monitoring, rallying the team, and increasing the probability of hitting these KPI targets for each expansion market
• Lead effective cross-functional go-to-market working groups capable of moving into new countries reliably and efficiently, with an eye toward both speed to market and absolute scale of the business
• Deeply collaborate with Product & Program leadership to set aligned business and roadmap objectives, informing and influencing our Product and Technology strategy toward expansion and building out Tala’s Expansion Playbook
• Establish Tala’s on-the-ground presence in new markets, building key relationships and standing up operations as necessary that enable successful scaling
• Evaluate, prioritize, and execute strategic partnership opportunities at the local and regional level that can accelerate entry and scaling in new markets
• Amplify Tala’s industry presence through deliberate and proactive external engagement and relationship-building
• Collaborate with Tala’s leadership teams in established markets to build out regional operating capabilities that can act as a springboard for operations in new markets

Preferred Qualifications

Have a deep network and ability to make strong connections within Fintech, Finance, and adjacent industries spanning across LatAM, with experience in other regions is a plus

Benefits

Remote-first approach