FullStory is hiring a
Director of Revenue Operations

Summary

Fullstory is seeking a remote Revenue Operations leader with 5+ years of experience in SaaS or subscription-based sales environment to manage a team, develop revenue operations strategy, and oversee Salesforce optimization. The role requires strong attention to detail, organizational skills, and experience with Salesforce.

Requirements

• 5+ years of go-to-market operations, go-to-market systems, or deal desk experience in a SaaS or subscription-based sales environment
• Experience managing a team of sales/revenue operations and salesforce administrators
• Strong attention to detail and organizational skills, coupled with the ability to manage multiple competing priorities in a dynamic environment
• Strong experience with Salesforce
• Proven track record of implementing core GTM systems in sales, marketing, and/or customer success practices

Responsibilities

• Develop best practices and workflow for opportunities, accounts, contacts, and sales activities to improve sales tools effectiveness and ensure data integrity
• Oversee Salesforce optimization and standardization to ensure alignment with sales, marketing, and partner funnel strategies
• Evaluate and implement systems, tools and platforms to enhance efficiency and effectiveness across the organization
• Develop and execute a comprehensive revenue operations strategy that supports the company’s growth objectives
• Lead the revenue operations team, setting clear goals, managing performance, and providing ongoing coaching and development
• Collaborate strategically with cross functional teams on positioning, enablement, and roadmap priorities, ensuring alignment with objectives

Benefits

• Autonomy and flexibility - From a remote-first work environment and flexible paid time off, to an annual company-wide closure – Fullstorians can focus on the moments that matter
• Benefits - Take care of the whole you. FullStory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians
• Learning opportunities - We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy
• Productivity support - We provide all Fullstorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up
• Team events - Connect with fellow Fullstorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites
• Paid parental leave - Fullstorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances
• Grow your family – We offer a global fertility and family building benefit that encompasses all journeys to growing your family
• Bereavement leave - Every family is different; we leave it to you to define who your family is, and support you when you need it most
• Miscarriage/Pregnancy loss leave – Whether it is for a Fullstorian or their partner – take the time you need