PayZen is hiring a
Director of Sales Operations in United States

Summary

PayZen is seeking a high-energy, collaborative Sales Operations Manager with 7+ years of experience in hyper-growth environments. The role involves managing and scaling sales operations, providing support to the CRM, refining lead qualification processes, tracking key metrics, optimizing quote to contract process, creating and maintaining documentation, training sales team, developing sales incentive programs, and more.

Requirements

• 7+ years of experience in sales operations as a salesforce.com subject matter expert with proficiency creating reports, optimizing processes, training new hires, and managing dashboards
• Bachelor's degree required; technical or business-related field preferred

Responsibilities

• Provide broad day-to-day sales operational support with ownership of our CRM and standardization of our sales methodology
• Partner with Sales and Marketing departments to refine lead qualification and management process, analyze and report on campaign performance with reporting and dashboards
• Track, analyze and manage key metrics including pipeline growth, win/loss rates, quota attainment and forecasting
• Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management
• Manage and optimize quote to contract process within the CRM
• Identify, build, and manage additional non-CRM sales tools and systems that enable efficient sales and cross-functional collaboration
• Assist with onboarding new sales hires
• Create and maintain documentation on sales processes, policies, and create and provide relevant sales training materials to assist with onboarding new sales talent
• Train sales team to utilize systems that increase sales efficiency, including CRM and additional sales operations tools
• Work with Finance, HR and Sales to develop sales incentive programs and compensation planning to increase sales productivity and secure our ideal client profiles
• Create reports and dashboards with appropriate cadence for C-level, Sales Leaders, Sales Representatives and other stakeholders while ensuring use of consistent sales KPI definitions across the company
• Support sales competitions by reporting on performance and managing communications to sales leaders to drive success
• Support sales organization with weekly, monthly, quarterly and annual sales meetings
• Define weekly, monthly and quarterly objectives for sales team
• Refine customer segmentation and assist with territory management
• Create monthly content for executive presentations and board reporting

Preferred Qualifications

Ability to use any BI tool is a plus

Benefits

• Competitive pay, employer-paid healthcare, stock options
• A chance to join a high-growth company at an early stage
• Highly skilled co-workers with whom you can grow and have fun
• The ability to impact company values and culture in a collaborative environment - we value all comments and suggestions
• Be a part of a team that revolutionizes medical payments in ways never seen before