Grafana Labs is hiring a
Director, Solutions Engineering

Summary

The Director, Solutions Engineering for the West region at Grafana Labs is responsible for building and managing a team of high-performing Solution Engineers. They will work with sales leaders, customer experience teams, marketing, product management, and engineering to ensure customer success and adoption of Grafana products through professional services, support, training, and customer success. The Director will also develop new strategies for driving community and adoption programs in the region.

Requirements

• 3-4 years experience leading a team as a manager
• 7-10 years in the high tech industry having held roles such as Developer, Architect, Sales Engineer, etc
• Proven track record of mentoring, developing people and managing performance over time. Has successfully mentored individual contributors

Responsibilities

• Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences
• Partner with the Central Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion within our customer base
• Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful
• Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering
• Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with demonstrations, technical deep dives, trials and POVs
• Find and drive enablement and sell with/through with channel partners in the region

Preferred Qualifications

• Open Source selling or Cloud first/Product led sales go to market motion a big plus
• Direct experience implementing and/or executing a formal sales methodology, eg COM, Value selling, qualification frameworks like MEDDPICC
• Direct experience selling monitoring/data/visualization products

Benefits

Equity, bonus (if applicable), and other benefits listed on our careers page