Help at Home is hiring a
Employee Relations Specialist, Remote - Worldwide

Summary

The Employee Relations Specialist supports the Help at Home field offices by handling a high volume of employee relations inquiries, conducting investigations, and ensuring compliance with all federal, state, and local employment laws. This position requires strong knowledge of human resource policies/procedures and federal employment/labor laws, excellent problem-solving and conflict resolution skills, and at least two years of experience in Human Resources.

Requirements

• Strong knowledge of human resource policies/procedures and knowledge of federal employment/labor laws (i.e. ADAAA, FMLA, FLSA, etc.)
• Demonstrated use of judgement that is consistent with standards, practices, procedures, regulation, or state & federal employment laws and the ability to articulate reasoned rationale for Employee Relations recommendations to leadership that mitigate risk to the organization
• Experience communicating and delivering recommendations to all levels of management
• Excellent problem solving and conflict resolution skills
• Listening and consulting skills
• Demonstrates a continuous improvement mindset related to HR practices and processes
• Ability to comprehend compliance, internal audit, and training/development policies
• Ability to comprehend, interpret, and communicate Company policy and the Business Code of Conduct and Ethics
• Excellent verbal and written communication skills

Responsibilities

• Handles a high volume of employee relations related inquiries, conducts thorough and timely investigations of employee concerns, documents findings, and makes sound recommendations to all levels of management
• Partners with HR and leaders to provide front line support and provide a lead role on employee relations issues, including but not limited to: investigations, corrective actions, conflict resolution, employee complaints, and monitoring compliance programs
• Provides ongoing support and guidance to employees and leaders on HR practices, policies, and employment regulatory requirements
• Partners with legal resources as needed to ensure employee relations activities adhere to company policy and legal and regulatory requirements
• Compiles and presents data, trends, and findings, for internal review purposes, providing thoughtful recommendations and solutions

Preferred Qualifications

• Experience effectively conducting complex workplace investigations, in a high volume environment
• Experience in Human Resources supporting employees working in the field across multiple states preferred
• HRIS experience (i.e. UKG, Workday, Oracle) preferred