Enablement Program Manager

Summary

Join Contentsquare, a global leader in experience analytics, as a Sales Enablement Manager and contribute to the company's growth. You will be responsible for developing and managing comprehensive onboarding programs for new sales hires, designing and implementing training initiatives for ongoing development, collaborating with cross-functional teams, establishing key metrics to track the effectiveness of enablement programs, and working closely with sales leadership to identify training needs and deliver targeted programs. You will also develop and curate enablement materials, playbooks, and training guides to support sales teams in engaging customers effectively.

Requirements

• 1+ years of experience in a sales, sales enablement, or learning and development role
• Understanding of the sales process and sales enablement best practices
• Proficiency in using sales enablement tools and technologies
• Excellent project management and organizational skills
• Strong written and verbal communication skills
• Ability to work independently and as part of a team
• Passion for driving sales performance through enablement initiatives
• College degree

Responsibilities

• Develop and manage comprehensive onboarding programs to help new sales hires ramp quickly and effectively
• Create a structured curriculum covering:Company history, culture, and values Product knowledge Sales methodology Competitive landscape
• Assign mentors or buddies to provide support and guidance
• Conduct regular check-ins and assessments to track progress and identify areas for improvement
• Design and implement training initiatives that support ongoing development for sales teams, focusing on product knowledge, sales skills, and competitive positioning
• Deliver regular training sessions, workshops, and webinars on relevant topics
• Provide access to online learning resources, such as e-learning modules, videos, and articles
• Encourage participation in industry conferences and events to stay up-to-date on trends and best practices
• Collaborate with marketing, product, and customer success teams to ensure alignment on messaging, product updates, and go-to-market strategies
• Participate in cross-functional meetings and planning sessions
• Share feedback and insights from the sales team to inform product development and marketing campaigns
• Work with customer success to ensure a smooth handoff from sales to post-sales support
• Establish key metrics to track the effectiveness of enablement programs and use data-driven insights to optimize initiatives
• Track metrics such as ramp-up time, sales cycle length, win rate, and customer satisfaction
• Gather feedback from sales reps and managers on the effectiveness of training programs
• Use data to identify areas for improvement and adjust training programs accordingly
• Leverage Mindtickle, Confluence, Monday.com , and other tools to deliver and track training programs
• Use Mindtickle to create and deliver online training modules and assessments
• Use Confluence to create and share training materials and documentation
• Use Monday.com to manage and track training projects and tasks
• Explore and implement new technologies and tools to enhance the effectiveness of training programs
• Work closely with sales leadership to identify gaps, provide training solutions, and measure impact
• Attend sales meetings and participate in sales pipeline reviews
• Conduct regular needs assessments to identify training gaps and opportunities
• Develop and deliver targeted training programs to address specific needs
• Develop and curate enablement materials, playbooks, and training guides to support sales teams in engaging customers effectively
• Create sales playbooks that outline best practices for different sales scenarios
• Develop training guides that provide step-by-step instructions on key sales processes
• Curate a library of relevant articles, videos, and other resources for sales reps to access
• Ensure that all content is up-to-date and relevant to the needs of the sales team

Preferred Qualifications

Experience developing and delivering training programs a plus

Benefits

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
• Work flexibility: hybrid and remote work policies
• Generous paid time-off policy (every location is different)
• Immediate eligibility for birthing and non-birthing parental leave
• Wellbeing and Home Office allowances
• A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
• Every full-time employee receives stock options, allowing them to share in the company’s success
• We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
• And more benefits tailored to each country