Enterprise Account Manager

Summary

Join Pacvue, a leading eCommerce advertising software company, as a Sales Account Manager to expand our European market presence. This role focuses on prospecting, developing, and nurturing client relationships, driving account growth, and providing technical support. You will educate users on platform features, conduct performance audits, and collaborate with strategic accounts and agencies. Success requires consultative selling skills, strong client relationships, and a deep understanding of the eCommerce industry. The ideal candidate has 5+ years of digital advertising experience and a proven track record of managing revenue targets. This is a remote position.

Requirements

• 5+ years of digital/search advertising work experience and domain knowledge
• Strong client relationship and interpersonal skills, team player and customer service focused attitude
• Consultative selling experience, including managing revenue targets and a book of business
• Good knowledge of commerce media
• Customer success, Sales, consulting service or Agency experience and expertise

Responsibilities

• Prospect, penetrate and create new relationships with clients. Have a good sales process or able to learn from, identification of correct contact, continued nurturing, demo, and closing of the account
• Foster account growth and platform adoption
• Educate users on latest SaaS platform features
• Make customers successful by providing high quality technical support and service
• Ability to provide consulting service and Quarter/Annual performance audits and leverage this support for incremental revenue
• Tactical Support for strategic accounts and maintain relationships with key agencies and brands
• Address technical issues relating to software function and upgrades
• Create product reports and recreate errors for documentation and communication with developers
• Prospect, penetrate and create new relationships with clients. Have a good sales process from identification of account, identification of correct contact, continued nurturing, demo, and closing of the account
• Retain and grow revenue from existing advertisers through upsell opportunities
• Understand Pacvue’s tool suite, value proposition, and be able to present demos to all types of audiences – from practitioner to executive leadership
• Understand and learn about the e-commerce industry and competitive environment including knowledge of competitive product offerings

Preferred Qualifications

French or German language skills a plus

Benefits

#LI-Remote