Lumos is hiring a
Enterprise Solutions Engineer

Logo of Lumos

Lumos

πŸ’΅ $170k-$210k
πŸ“Remote - Worldwide

Summary

Join Lumos, a fast-growing startup pioneering app and access management solutions for organizations of all sizes. As an Enterprise Solutions Engineer, you'll be our technical champion throughout the pre-sales and post-sales processes, bringing customers onto the platform and working closely between sales, customer success, product, and engineering.

Requirements

  • Fluency in SQL
  • Sufficient knowledge of working in a terminal, database models, APIs, infrastructure, and frontend to debug problems, help direct engineering effort, and resolve issues
  • Experience in python is a plus

Responsibilities

  • Serve as a trusted advisor and product expert for Lumos prospects and customers, owning all technical responsibilities required in our sales and onboarding journeys
  • Architect demos, proofs of concept (POCs), and end to end solutions for our most complex customers, tying back to customer business goals at every stage
  • Structure POCs with strong success criteria, taking full ownership of the process and ensuring we set up the POC and resulting implementation for success from the outset
  • Work cross-functionally to drive technical and process investments that help scale our go to market teams, grow revenue and our ability to implement quickly, and support our growing customer base
  • Own initiatives for the team that drive meaningful impact for the company, e.g. improving our demo environment, identifying how to make onboardings more self-service
  • Serve as a subject matter expert on the market Lumos is a part of and use cases it supports. Report internally on market trends, customer success stories, and common issues & complaints you are seeing

Benefits

  • Remote work culture (+/-4 hours Pacific Time)
  • Medical, Vision, & Dental coverage covered by Lumos
  • Company and team bonding trips throughout the year fully covered by Lumos
  • Optimal WFH setup to set you up for success
  • Unlimited PTO, with minimum time off to make sure you are rested and able to be at your best
  • Up to (4) months off for both the Birthing & Non-birthing parent
  • Wellness stipend to keep you awesome and healthy
  • 401k matching plan

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