Executive Assistant

Summary

Join Pearl Talent as an Executive Assistant (Marketing Background) in a fully remote role, supporting the company's growth initiatives through marketing, sales, and executive support tasks.

Requirements

• Strong and proven marketing and sales support experience
• Proficiency with content management systems, CRM tools, and copywriting. (Squarespace, MailChimp, Canva, HubSpot or Salesforce, ClickUp, Slack, Zoom)
• Excellent organizational and multitasking skills
• Ability to work independently and proactively
• Customer-focused mindset with a passion for providing excellent support
• Keen copywriting skills to create engaging and persuasive content
• Proficiency in using email and online booking systems
• Great written English to communicate effectively with guests

Responsibilities

• Create engaging content, including blogs, social media posts, and email campaigns
• Develop follow-up email campaigns for expired bookings
• Write product descriptions and promotional materials
• Maintain a consistent brand voice
• Assist in marketing strategies, content management, and CRM support
• Respond to customer inquiries via email, providing accurate and helpful information
• Develop a deep understanding of products and communicate their key benefits
• Assist guests with researching flight times aligned with transfer schedules
• Answer questions about hotel amenities and general inquiries
• Write and update FAQs for the website
• Help the Bookings Manager upload products to the booking system
• Research flights for future products
• Perform various administrative tasks
• Manage the customer support inbox with timely responses
• Prioritize and escalate complex inquiries
• Maintain organized records of customer interactions

Benefits

• Competitive Salary: Up to $1,500 per month, based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Health Coverage: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance