Executive Business Partner

Summary

Join Twilio as our next Executive Business Partner and become part of a vibrant, remote-first team revolutionizing global communications. You will manage complex calendars, plan international events, and provide executive support. This role requires strong organizational skills, experience supporting executives, and the ability to handle confidential information. You will partner with executives and their teams, building strong relationships to drive business priorities. The position offers competitive pay and benefits, including generous time off, parental and wellness leave, healthcare, and a retirement savings program. Twilio values diverse experiences and encourages applications from individuals with varied backgrounds.

Requirements

• 5+ years’ experience supporting executives in a fast-paced environment with the ability to make good decisions in sometimes ambiguous environments with changing priorities
• Superior attention to detail and high level of integrity and discretion in handling confidential information
• Demonstrated ability to build cross-functional relationships, partnering closely with leaders and peers, and keeping multiple teams and projects on track in parallel
• Experience planning domestic and international travel including air travel, hotel accommodations, visa requirements, etc
• Confident abilities to plan and facilitate virtual, in person, or hybrid leadership summits and team-building events
• Proficient in common administrative tools (i.e. G-Suite, Zoom, Slack etc.)
• Excellent time-management skills, problem solving abilities, ability to anticipate needs and a master multi-tasker

Responsibilities

• Partner with your executives to understand their priorities in order to effectively address meeting requests and manage complex calendars, stack rank meeting requests and redirect as needed
• Serve as the point person for planning organization-wide international, multi-day team onsite meetings
• Work independently and execute decisions on behalf of your executives while exercising discretion in committing time and evaluating needs
• Manage complex travel on behalf of your executives (domestic and international), prepare expenses, organize and assist with special events, team activities and successful meetings through research, participant coordination, material preparation and logistics management
• Act as a point person for your executives’ direct reports, building strong relationships across their team(s) to progress your executives’ priorities and identify any challenges
• Plan agendas, draft presentations, take meeting minutes/actions, and coordinate oral and written communication for executives
• Collaborate with your peer Executive Business Partners cross-functionally in alignment towards achieving company strategy, goals and objectives
• Develop a deep understanding of the overall business in order to support your leader and team and your own career development

Preferred Qualifications

• Large event planning experience
• Previous support roles within the High Tech industry
• Understanding of business operating cadences and team requirements to align and maintain rhythms
• Prior experience with contract management and procurement processes
• Ability to conduct research, create reports or presentations
• Managing T&E expenses to budget
• Strong written and verbal communication skills
• Ability to think outside the box and know when to pivot as needed

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program