Field Service Technician

Summary

Join our team as a Field Service Technician (PLC Programming Oriented) and be responsible for machine installation, programming, electrical work, and providing exceptional customer service.

Requirements

• Bachelor's degree in a relevant field such as Electrical Engineering, Mechanical Engineering, Automation Engineering, or a related discipline
• Proficiency in PLC programming, including Allen Bradley Logix and Guard Logix systems, including structured text, and ladder programming
• Knowledge of automation systems, including system automation principles, commissioning of machinery, troubleshooting technical issues, optimizing machine performance, and developing and implementing changes to improve system functionality
• Familiarity with Fanuc robots is desirable but not essential
• Strong problem-solving skills and the ability to work independently
• Excellent communication and customer service skills
• A willingness to travel domestically and internationally as needed
• Valid driver's license

Responsibilities

• Lead machinery installation and commissioning at customer sites, ensuring adherence to standards
• Execute PLC programming tasks, troubleshooting as needed
• Optimize machine performance through sensor adjustments and system enhancements
• Resolve technical issues promptly to minimize downtime and maintain operational efficiency
• Foster strong client relationships by providing exceptional service and support throughout projects
• Drive system improvements by implementing software upgrades and hardware modifications
• Provide comprehensive training to clients on machine operation and maintenance procedures
• Maintain accurate documentation of all activities and stay updated on industry trends and best practices
• Be present on-site during critical phases of the project to assist with installation, configuration, and initial operation, and provide practical, on-the-job training and demonstrations to ensure the client's engineers and team can effectively operate and maintain the systems