Fraud Manager

Summary

Join Yellow Social Interactive, a leader in social gaming, and lead a team of analysts focused on fraud and risk management. You will guide your team in identifying and mitigating risks, investigating suspicious activity, and protecting company revenue. This role requires experience with fraud prevention tools like Seon and BI reporting tools like Looker. You will manage team KPIs, develop new processes, and generate reports. The ideal candidate possesses strong analytical, communication, and teamwork skills. We offer a competitive salary, private health insurance, professional development opportunities, and a performance bonus.

Requirements

• Experience working with Seon or other fraud prevention tools, particularly with the definition and analysis of fraud detection rules within the platform
• Strong hands-on experience with Looker, or other BI reporting and data visualization tools such as Tableau or Power BI
• Good communication, organizational, teamwork, interpersonal skills and multi-cultural diversity are essential
• Experience of working on multiple projects at the same time
• Data-driven and detail-orientated with good analytical, problem-solving skills
• The ability to present business and technical issues, ideas, and recommendations clearly in verbal, written and presentation formats
• A proven ability to work effectively with international, cross-functional teams in a highly dynamic industry

Responsibilities

• Team management of up to 5 analysts
• Identifying key topics for OKRs
• Managing Team KPIs
• Identification of suspicious activity using the fraud monitoring tool and other systems
• Reviewing and monitoring member account registration, Purchase and Redeem transactions
• Performing initial investigations and taking immediate corrective action to mitigate losses to the business
• Input into the development of new processes and systems to monitor and prevent fraud
• Generate suspicious activity reports and risk management reports for Managers
• Identify any areas for process/system improvement and support the team to make changes

Preferred Qualifications

• Direct experience in the gaming or social gaming industry is a plus
• Any experience in the US market is beneficial

Benefits

• Competitive salary
• Private Health Insurance
• Training & Opportunities for professional development
• Dynamic and collaborative work environment
• Performance Bonus