Global Hr Operations Process Specialist

Summary

Join Capco's Global HR Operations team as a Process Specialist and contribute to a diverse and inclusive work environment. You will coordinate HR audit requests, maintain organized records, review HR processes, map global processes, update procedures, partner with global teams, prepare data reports, and support process improvements. This role requires proven experience in HR operations, strong organizational and time management skills, a proactive mindset, excellent communication, cross-border team experience, and proficiency in MS Office and HR systems. Capco offers a collaborative culture, ongoing learning opportunities, a flat structure, and a diverse work environment.

Requirements

• Proven experience in HR operations and process coordination
• Strong organisational and time management skills, with the ability to handle multiple tasks
• Proactive and analytical mindset with good attention to detail
• Strong focus on compliance and maintaining high level of integrity and confidentiality
• Excellent communicator, both oral and written
• Experience working with cross-border teams
• Accustomed to using MS Office suite and HR systems

Responsibilities

• Coordinate HR audit requests with internal global and regional HR teams to deliver the necessary evidence by expected timeline
• Maintain organised records to support audit readiness and compliance activities
• Assist in conducting periodic reviews of auditable HR processes to ensure alignment with global standards
• Assist in mapping Global HR processes, supporting the identification and implementation of process improvements to enhance efficiency within HR Operations
• Assist in updating Global HR procedures to support global policies and process alignment, ensuring clarity and consistency
• Partner with global and regional HR teams to coordinate initiatives and facilitate smooth execution and alignment of Global HR processes
• Prepare and deliver ad hoc HR data reports for business stakeholders

Preferred Qualifications

Experience with process mapping tools

Benefits

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture