Growth Lead

Summary

Join Cleo, a fast-growing fintech unicorn, as their Growth Lead and help unlock the next phase of growth. As a strategic partner, you will drive high-impact initiatives, from uncovering user insights and ideating new features to prioritizing roadmaps and leading experimentation. You will coordinate growth strategies across the business, focusing on acquisition, onboarding, churn prevention, and resurrection to improve long-term subscriber retention. Leveraging data analysis and product ideation, you will optimize the product experience and identify opportunities to maximize long-term growth. This role requires strong analytical skills, exceptional communication and leadership abilities, and experience in a fast-paced, product-led environment. Cleo offers a competitive compensation package, flexible work arrangements, and a supportive culture.

Requirements

• Addicted to having an outsized impact and focusing on the outcome beyond all else
• Problem solver who can effectively structure problems to generate buy-in
• 5 + years of relevant experience in growth and engagement with a proven track record of execution in high-growth, fast-paced and product-led businesses
• Deeply analytic with the ability to use SQL to dig into data
• Exceptional communication, leadership, and collaboration skills
• Ability to grasp product intricacies rapidly and deeply immerse in the domain
• Experience in aligning team's work with company values and OKRs
• Proactive approach to decision-making and problem-solving
• Deep understanding of agile methodologies and their application in growth initiatives
• Experience and passion for user engagement and growth strategies

Responsibilities

• Drive long-term growth of Cleo products and features through a combination of data analysis, product ideation, and experimentation to optimise product experience
• Own the retention roadmap and prioritisation of initiatives and connect retention work directly to metrics like CAC payback, and LTV growth
• Use data to understand trends in user behaviour and product usage to influence strategy
• Identify opportunities to drive growth and prioritize them to maximise long-term growth
• Use these opportunities to feed into road mapping and resource allocation
• Execute on projects by working closely with engineering, product management, data science and other members of product teams to land impact on product goals
• Support areas of the business and squads to understand how they can progress towards their goals faster
• Lead experimentation from designing tests to analysing results in order to make launch decisions
• Collaborate across squads, ensuring transparent communication and efficient stakeholder management
• Share customer insights to refine targeting, messaging, and product development
• Stay updated on industry trends and growth techniques
• Coordinate with cross-functional teams to ensure seamless execution of growth initiatives

Benefits

• A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles
• Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• A clear progression plan
• Flexibility
• Work where you work best
• Company-wide performance reviews every 6 months
• Generous pay increases for high-performing team members
• Equity top-ups for team members getting promoted
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
• 6% employer-matched pension in the UK
• Private Medical Insurance via Vitality, dental cover, and life assurance
• Enhanced parental leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities, online and in-person
• We'll pay for your OpenAI subscription
• Online mental health support via Spill
• Workplace Nursery Scheme