Head of Launch

Summary

Join Wander, a company revolutionizing travel with a platform of high-quality vacation homes, as their Head of Launch. You will own the end-to-end launch funnel for new homes, ensuring timely, high-quality launches within budget. This role involves cross-functional collaboration with marketing, operations, product, design, and engineering teams. You will develop and refine launch playbooks, manage a high-performing team, and drive consistent process improvements. This is a high-impact leadership position with significant leverage, offering the chance to shape the future of travel. The role is remote, based in the U.S., with some overlap with Pacific Time preferred.

Requirements

• Have 7+ years of experience in operations, logistics, project management, or related fields, ideally in high-growth or startup environment
• Are a builder at heart—comfortable creating structure where there is none and iterating rapidly based on data and feedback
• Know how to get things over the finish line. You move fast, break through blockers, and take ownership of outcomes
• Understand how to assess and prioritize launch opportunities based on revenue and GMV potential, ensuring effort is aligned with business impact
• Be good at taking data and turning it into insight and action
• Have exceptional operational intuition. You spot inefficiencies instinctively and can design systems to solve them at scale
• Are an inspiring leader who can rally diverse teams around a common mission and drive accountability with empathy

Responsibilities

• End-to-end ownership of the launch funnel : From the moment a new home is signed, you’ll be responsible for getting it live on Wander and working with a cross-functional team including marketing, operations and product to build a world-class launch machine
• Velocity, quality, and cost optimization : Ensure new homes are launched on or ahead of schedule, up to brand standards, and within budget. Drive consistent improvements in the launch process to accelerate velocity over time and reduce launch-related costs
• Cross-functional orchestration : Collaborate with teams across operations, design, product, and engineering to align on priorities, unblock issues, and execute against aggressive launch targets. Create new tools for owners to self-onboard faster and software that makes launching new locations easier
• Playbook development and refinement : Take our existing launch process and turn it into a scalable, repeatable process for launching homes at Wander standards that can scale to hundreds and eventually thousands of locations launched per month and set these properties and their owners up for success on the Wander platform
• Team leadership and scaling : Manage and develop a high-performing team across functions that includes owner relations, marketing, and launch operations. Share data and key metrics with the rest of the leadership team and make sure the business unit is resourced properly for success

Benefits

• Competitive salary and equity package
• Medical, dental, and vision insurance
• Remote-first culture
• $1,000 annual travel stipend to experience Wander properties